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Claws224
Claws224, IEEE Network Engineer, Microsoft
Category: Computer
Satisfied Customers: 5182
Experience:  approx 20 years of experience from software to hardware design
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my mp3 music skips while playing

Customer Question

No Comment Added
Submitted: 9 years ago.
Category: Computer
Expert:  Claws224 replied 9 years ago.

Hi,

Do your MP3 songs skip on a standalone player or on your computer?

If it is on a player such as an iPod what model is it?

Do you create your own MP3 files or are these downloaded, If so from where?

Let us know

Thanks

Customer: replied 9 years ago.
Reply to Eric's Post: Hi
It happens on Computer only, and it is happening with Downloaded MP3s as well as CDs that have been imported to MP3 to play on PC. MP3s seem to work fine once they are transfer to portable MP3 players (eg: Cell phones, MP3 walkmans). I thought it was the MP3s but it is not, it's the PC I think.

Thanks again
Expert:  Claws224 replied 9 years ago.

Ok,

Could you press CTRL+ALT+DEL and click the processes tab, Then click the show Processes from all users box in the bottom left.

Let me know how many processes it shows running.

Also which player software are you using?

Thanks

Customer: replied 9 years ago.
Reply to Eric's Post: Hi
I have 46 processes showing. I am using SonicStage and Real Player.

Thanks
Expert:  Claws224 replied 9 years ago.

Ok,

First of all could you use this guide from netsquirrel to turn off anything you can from startup http://www.netsquirrel.com/msconfig/msconfig_xp.html

Once you have done that could you tell me what antivirus you use.

Thanks

Customer: replied 9 years ago.
Hi
I'm using the trial version of ESET right now.
Thanks
Expert:  Claws224 replied 9 years ago.

Ok,

After using the MSconfig guide how many processes do you have running?

Thanks

Customer: replied 9 years ago.
Hi
Just checked none that I can see!
Expert:  Claws224 replied 9 years ago.

Ok,

Could you press CTRL+ALT+DEL and click the processes tab, Then click the show Processes from all users box in the bottom left.

Let me know how many processes it shows running now.

Thanks

Customer: replied 9 years ago.
Hi sorry there are 30 processes
Expert:  Claws224 replied 9 years ago.

Ok,

Coul dyou download and run ccleaner to cleanu all of your temp files and garbage files from here http://www.filehippo.com/download_ccleaner/

Once you have done that could you reboot and try your music again.

Thanks

Customer: replied 9 years ago.
Hi
Music is still glichy? Now what?