Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
Windows 10 will not update. Local computer people say Spy
Windows 10 will not update. Local computer people say Spy Sweeper from Webroot is imbededed in the hard drive and will not let they remove it. Spy Sweeper from Webroot is blocking the updates they say… read more
Jason Jones
Jason Jones
AAS Information Technology
11,887 satisfied customers
I have Webroot software that will not uninstall or accept a
I have Webroot software that will not uninstall or accept a delete command. If I try to uninstall the system hangs and I get a message that "Webroot is reinstalling the program." I just want to remove… read more
Matt
Matt
IT Support/Administrator
Bachelor's Degree
2,880 satisfied customers
I have tried, both on my own, as well as with the assistance
I have tried, both on my own, as well as with the assistance of a Webroot tech, to install on my Dell Vostrow 410, running XP Home SP3 Build 2600, Webrooy Spy Sweeper. Each time installation is stoppe… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
Keep getting a message from securitytool, and will not go away
Keep getting a message from securitytool, and will not go away and my pc keeps blue screening, and no I don't have the blue screen error. I have webroot antivirus that came with this computer.… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
I really need help. !!! I had surgery on one hand and i'
I really need help. !!! I had surgery on one hand and i'm having one heck of a time reinstating webroot. I get all kinds of things telling me to reinstate, program engine, the icon on desktop, and oth… read more
Satchi
Satchi
Bachelor's Degree
2,543 satisfied customers
I have a unwanted window from web root spy sweeper. I cant
I have a unwanted window from web root spy sweeper. I can't get rid of it. That's my first question.… read more
Satchi
Satchi
Bachelor's Degree
2,543 satisfied customers
I use Webroot Spy Sweeper with Antivirus. I get this message
I use Webroot Spy Sweeper with Antivirus. I get this message in the session log Warning: Unable to secure run key from ambiguous path exploit for HKU\S-15-21-486625160-1434841542-285667172-1000\Softwa… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
1,024 satisfied customers
i am trying to install McAfee, and it tells me to remove webroot
i am trying to install McAfee, and it tells me to remove webroot spy sweep. I used start/control panel/add or remove programs to do that. The computer restarted, but the McAfee installer will not prog… read more
Jennifer
Jennifer
C.E.O.
Associate Degree
295 satisfied customers
Hi. Im having major issues with waol.exe messages constantly
Hi. I'm having major issues with waol.exe messages constantly popping up. I can't look at anything because of them. Can I get rid of it? Thanks, David… read more
CompuTech
CompuTech
Software Engineer
Bachelor's Degree
184 satisfied customers
Just wanted to know if McAfee total protection would be good
Just wanted to know if McAfee total protection would be good without The webroot spy sweeper . Spy sweeper when scanning stops , turns blue and mirco states to prevent daamge. Removing Spy sweeper and… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,326 satisfied customers
Comcast offered 2009 McAfee Security Suite 10/24/09. When I
Comcast offered 2009 McAfee Security Suite 10/24/09. When I downloaded and installed,I received a message tha "Webroot Spy Sweeper with Anti Virus" was interefering with he process, and should be remo… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Hello I have a trojan it is as follows trojan.generic.2450677
Hello I have a trojan it is as follows: trojan.generic.2450677 and I can't get rid of it on my own. I am not computer literate so please if you know how to get rid of it i need simple instructions. Th… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
How can I resolve administrator access denied on vista. I
How can I resolve administrator access denied on vista. I am trying to disabled the spy sweeper program since it did not uninstall properly but now I cannot even disable it as an administrator - it is… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
When I first turn the computer on in the morning, I have no
When I first turn the computer on in the morning, I have no problem getting into AOL. I go online and do whatever I need to do. If I try to get back into AOL in the afternoon or evening, I can't get i… read more
Here2HelpYou
Here2HelpYou
Server Administrator / System Engineer
Associate Degree
14 satisfied customers
I am trying to install but it tells me to remove webroot spy
I am trying to install but it tells me to remove webroot spy sweeper, but I uninstalled it before I started .… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
With Firefox and Thunderbird new protections, can I remove
With Firefox and Thunderbird new protections, can I remove Webroot Spy Sweeper from my hard drive? I have not paid for the newest version. David C. Vigen, Iowa City,[email protected]… read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
Must have gotten infected 2day; Windows keeps shutting down
Must have gotten infected 2day; Windows keeps shutting down after I enter my password; tried safe mode; my Webroot should work; any commands I can enter? thx… read more
Claws224
Claws224
CIO
5,160 satisfied customers
how can i get rid of trojan agent winlogonhook...i ...
how can i get rid of trojan agent winlogonhook...i have tried spybot, adaware, and also webroot spy sweeper.… read more
Duke350
Duke350
Owner
Vocational, Technical or Trade Scho
32 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x