Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
What am I cover for It keeps coming up that I am not cover
What am I cover for? It keeps coming up that I am not cover for VirusScan. I have paid for SiteAdvisor Plus and VirusScan Plus this year.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,651 satisfied customers
I am a McAfee subscriber. My McAfee VirusScan says some components
I am a McAfee subscriber. My McAfee VirusScan says some components are missing, please reinstall McAfee VirusScan. And when I click FIX, it says one or more problems have occurred and cannot be fixed.… read more
namstech
namstech
Software Development Engineer
Master's Degree
168 satisfied customers
I renewed my McAfee coversge in February 2010 (order # CS673928319).
I renewed my McAfee coversge in February 2010 (order # XXXXX). In May 2010 I had a problem with my email system and called DELL support; the problem was resolved, but as my computer was out of warrant… read more
Joseph
Joseph
Bachelor's Degree
39 satisfied customers
My scan is showing two potentially unwanted programs Adware-OneStep.a
My scan is showing two potentially unwanted programs: Adware-OneStep.a and Generic PUP.z!cx. McAfee cannot remove them. What should I do? Thank you Yuri… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
need an exception on mcafee for c |tops2000- it is causing
need an exception on mcafee for c:|tops2000- it is causing the updates to be deleted as tojans-- How do put the exception in on the mcafee site?… read more
Simit
Simit
Bachelor's Degree
2,000 satisfied customers
How can I delete McAfee Security Center and VirusScan from
How can I delete McAfee Security Center and VirusScan from my computer? I've already tried the removal tool and this does not remove it. I've also tried to remove it through "add/remove programs" and … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
dear sir 51 99 was deducted from my bank for mcafee virus
dear sir £51 99 was deducted from my bank for mcafee virus scan plus i need details on how to get the product i paid for my email [email protected] and my last 5 digits from my clydesdale maestro card … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,651 satisfied customers
We did a system scan and Macafee found one virus Trojan, Spy-Agent.bw.gen!mem The
We did a system scan and Macafee found one virus: Trojan, Spy-Agent.bw.gen!mem The status stated: Termination Failed Process: C:DANGEROUS URL REMOVED What do we need to do to remove this virus once an… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
Mcafee tells me my signature file is 8-28 days old. It is
Mcafee tells me my signature file is 8-28 days old. It is telling me to reinstall virusScan to updat my signature file. However, I cannot find where or how to reinstall VirusScan. Can you help me????… read more
Brad
Brad
Vocational, Technical or Trade Scho
927 satisfied customers
My email (Outlook Express) is deleting all the emails I open
My email (Outlook Express) is deleting all the emails I open but have NOT deleted. When I close my email, and reopen it, all these previously opened emails have been deleted.… read more
J. Mar
J. Mar
IT Specialist
Master's Degree
342 satisfied customers
My McAfee Total Protection Security Centre is not operating
My McAfee Total Protection Security Centre is not operating due to missing components, i.e. it cannot fix system because there is more than one error. It asks that I re-install VirusScan, but when the… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I followed your instructions to put in http //www.justanswer.com/login
I followed your instructions to put in http://www.justanswer.com/login but it did not work. It said that was invalid. Please tell me how i can get your security program installed on my computer withou… read more
online_help33
online_help33
Bachelor's Degree
291 satisfied customers
my windows will only open in safe mode. mcafee can not get
my windows will only open in safe mode. mcafee can not get at the threats. [email protected] i need a special mcafee disc.… read more
online_help33
online_help33
Bachelor's Degree
291 satisfied customers
Good morning, I want to download the software for my Sony
Good morning, I want to download the software for my Sony Reader and also for my Nikkon Coolpix digital camera. Step one is to disable the Mcafee antivirus software. How do I do this? Thanks, Kathleen… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
Mcafee is removing a file that it thinks it is a trojen and
Mcafee is removing a file that it thinks it is a trojen and it is not a trojen. How do I get it to stop removing this file!… read more
LeGin
LeGin
Unit Manager
Bachelor's Degree
730 satisfied customers
Last week 7 weeks of incoming messages disappeared from ...
Last week 7 weeks of incoming messages disappeared from 8-24-07 to 10-16-07. I use Outlook Express. I searched "Deleted Items" and every directory and sub directory in OE and did not find them. I had … read more
Rita
Rita
System Administrator
Bachelor's Degree
982 satisfied customers
I am trying to remove McAfee virusscan from the computer.
I am trying to remove McAfee virusscan from the computer. It tells me could not open Install.log file. I have tried reinstalling the virusscan but only installs 80%. Any ideas as to how I can remove t… read more
Spindrift
Spindrift
High School or GED
I am trying to remove McAfee virusscan from the computer.
I am trying to remove McAfee virusscan from the computer. It tells me could not open Install.log file. I have tried reinstalling the virusscan but only installs 80%. Any ideas as to how I can remove t… read more
Techie
Techie
Web Developer
254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x