Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I recently purchased a Dell laptop with Windows OS and MS
I recently purchased a Dell laptop with Windows OS and MS Office for home and students. The first time I attempted to access a Word file, I received a message that Word was shutting down. Subsequently… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,624 satisfied customers
Last month I purchased an automotive diagnostic scanner
Hello, Last month I purchased an automotive diagnostic scanner program that was pre-loaded on a laptop hard drive . Once I recieved the hard drive from China, the diagnostic scanner program had to be … read more
Quiksilver07070
Quiksilver07070
463 satisfied customers
My 4 year old HP Pavillon g7 laptop was repaired by a single
My 4 year old HP Pavillon g7 laptop was repaired by a single Colorado service provider ("T") with he says over 30 years experience. T says he needed to replace the hard drive, and he only had a solid … read more
James K.
James K.
Managing Director
4,106 satisfied customers
Have a Compaq Presario SR2050NX Windows XP Home. After last
Have a Compaq Presario SR2050NX Windows XP Home. After last Windows updates in July PC began to lock up, reboot on its own and finally Windows will not boot at all. Attempted reinstall of Windows, and… read more
compuanswers
compuanswers
PC Support Engineer & Owner
Bachelor's Degree
120 satisfied customers
I have a desk top compaq presario with 320 GB windows 7, I
I have a desk top compaq presario with 320 GB windows 7, I had the computer on and it suddenly went blank and then i tried to restart it then it gave me an error "Boot Critcial File D:\CI.dll is corru… read more
Adam
Adam
High School or GED
25 satisfied customers
MS OFFICE 2007 wont reinstall and/or able to make any changes
MS OFFICE 2007 wont reinstall and/or able to make any changes through Programs and features. I am running Windows 7 32 bit with Office 2007 Enterprise edition. Word started playing up and would not le… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,564 satisfied customers
I currently have a Preario R3203US labtop, recently had to
I currently have a Preario R3203US labtop, recently had to replace the hard drive. After reloading the Windows XP drivers and software i decovered that I had missplaced the CD that containing the pack… read more
Peter
Peter
Vocational, Technical or Trade Scho
67 satisfied customers
I just recently have been infected with a program called
I just recently have been 'infected' with a program called 'Antimalware Doctor'. I've ran a StopZilla scan several times, and although it has detected this as a 'Rogue' program, and have 'Removed' (?)… read more
Jeff Micono
Jeff Micono
Bachelor's Degree
199 satisfied customers
i had a l4jdel0 adware virus within java in thinkorswim,
i had a "l4jdel0" adware virus within java in thinkorswim, I deleted the whole "4jar" folder that the virus was in, now I can-not uninstall, nor run thinkorswim, any suggestions?… read more
Jeff Micono
Jeff Micono
Bachelor's Degree
199 satisfied customers
Ive been shown (by an online chat with a security software
I've been shown (by an online chat with a security software company who wants more money to fix the problem) that I have thousands of spyware / malware files on my computer. I was also shown with an e… read more
Jeff Micono
Jeff Micono
Bachelor's Degree
199 satisfied customers
Ive just had to reformat my vista hard drive and Im trying
I've just had to reformat my vista hard drive and I'm trying to reinstall my samsung story. The problem I have is that I cannot find the installation setup files. Please help… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
I have several files that I cant open. A repair guy reformatted
I have several files that I can't open. A repair guy reformatted my hard drive when I was having trouble with other issues and I had some hidden files that contained PDF, Excel, and Word files. None w… read more
romr2009
romr2009
Bachelor's Degree
329 satisfied customers
I have been attempting to install a Microsoft Service Pack
I have been attempting to install a Microsoft Service Pack 1 (SP1) on my laptop Model 3109 since I wanted to upgrade to Windows 7. Update Advisor kept stating that it could not be done and that files … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
I want to contact Travis. Had started to message him earlier
I want to contact Travis B. Had started to message him earlier bit got cut off. Problem: Need to find program to open Backup.bkf file in external hard drive… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
I just bought a My Book Home Edition 500 external hard drive.
I just bought a My Book Home Edition 500 external hard drive. The manual says it's configured for Mac, and to go to support.wdc.com and search the knowledge base for answer ID# XXXXX I'm having troubl… read more
Chris N
Chris N
Bachelor's Degree
65 satisfied customers
I am trying to backup files from one drive to another - should
I am trying to backup files from one drive to another - should be straightforward! The computer refuses to copy some files giving the message that the filename is XXXXX XXXXX It will then only allow a… read more
Mike Teflon
Mike Teflon
Software Engineer
Bachelor's Degree
440 satisfied customers
At one time I had Roxio GoBack installed. Later I switched
At one time I had Roxio GoBack installed. Later I switched to Norton's GoBack - just a buy out I guess. I have XP Home SP2 installed. I tried to install XP Pro SP2 and was told that I couldn't do this… read more
John D
John D
Bachelor Degree in Engineering
140 satisfied customers
Installed LOTUS SMART SUITE on my NEW XP PRO o/s ...
Installed LOTUS SMART SUITE on my NEW XP PRO o/s computer in October of 2005. Due to worms/virus had to to have HARD DRIVE reformated and XP PRO reinstalled (recovery disk). Now I cannot retrieve my l… read more
RobertDavis
RobertDavis
Data Architect / DBA
High School or GED
26 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x