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Andy, Computer Consultant
5,316 satisfied customers
11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Pearl Wilson, Assistant11 Tech Support Specialists are Online Now
Meet the Experts:
Andy
Computer Consultant
5,316 satisfied customers
11yr exp, Comp Engg, Internet expert, Web developer, SEO
Engineer John C.
Computer Science Engineer
3,231 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Sudipto
Hardware Engineer
4,493 satisfied customers
Certificate Course In Computer Maintenance
Robert M.
Consultant
3,633 satisfied customers
30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
Santonu
Computer Support Specialist
3,459 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,877 satisfied customers
BSc (Hons) Software Engineering, 8+ years experience as IT Support
Chris L.
Support Specialist
2,593 satisfied customers
Certified Computer expert with over 10 years experience.
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Fast help with your computer questions
Technology is amazing – when it works correctly. Unfortunately, the complexity of most computers means that they regularly encounter problems. By definition, a computer is any electronic device that stores and processes data according to the instructions provided by a variable program. While the definition seems intimidating, it's nothing compared to the complexity of designing the devices and the programs that control them. Whether you are discussing a smart phone, a laptop or a supercomputer, the problems and solutions that they encounter are confusing and intimidating. This is when you need to ask computer experts for help.
When you start to have trouble with any piece of technology, you need to ask a computer expert to get it resolved. This is where online help for computers from the Experts on JustAnswer can be an invaluable resource, making sense of your computer question and answering with the instructions you need.
Featured Computer articles
Has the desktop computer screen gone blank? Do you need to change the desktop background on your laptop? Experts answer these questions and more. Read more
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
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JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
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Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
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Common computer questions resolved on JustAnswer
The kinds of questions that the computer Experts on JustAnswer handle include:
- How do I stop automatic payments I don't want?
- I am trying to delete a folder in Picture which is pinned.
- I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
- I got a virus 2 months ago and I lost all my passwords.
- I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?
To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:
- Have a detailed description of the problem, including when it occurred and how frequently it happens.
- Have your owner's manuals for any equipment ready.
- Be sure you can access any equipment and the wires connected to them.
This information will allow the Expert to answer your question promptly and efficiently.