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Engineer John, Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
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6 Tech Support Specialists are Online Now
Meet the Experts:
Engineer John
Computer Science Engineer
3,381 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Santonu
Computer Support Specialist
3,463 satisfied customers
Diploma in Hardware
Matt
Computer Support Specialist
2,901 satisfied customers
8+ years experience as IT Support.
Satchi
Computer Software Engineer
2,655 satisfied customers
8+ yrs of Hardware & Software Troubleshoot exp
Shefin
Computer Support Specialist
2,326 satisfied customers
Working as tech support specialist with a worldwide computer manufacturer.
Jins M. N.
Computer Support Specialist
2,196 satisfied customers
Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Miro
Computer Support Specialist
1,402 satisfied customers
Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Fast help with your computer questions
Technology is amazing – when it works correctly. Unfortunately, the complexity of most computers means that they regularly encounter problems. By definition, a computer is any electronic device that stores and processes data according to the instructions provided by a variable program. While the definition seems intimidating, it's nothing compared to the complexity of designing the devices and the programs that control them. Whether you are discussing a smart phone, a laptop or a supercomputer, the problems and solutions that they encounter are confusing and intimidating. This is when you need to ask computer experts for help.
When you start to have trouble with any piece of technology, you need to ask a computer expert to get it resolved. This is where online help for computers from the Experts on JustAnswer can be an invaluable resource, making sense of your computer question and answering with the instructions you need.
Featured Computer articles
Has the desktop computer screen gone blank? Do you need to change the desktop background on your laptop? Experts answer these questions and more. Read more
What Customers are Saying:
My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.
New York
I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!
Austin, TX
Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill
Schenectady, New York
The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!
Canada
Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.
Freshfield, Liverpool, UK
This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!
Los Angeles, CA
Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Hesperia, CA
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JustAnswer in the News:
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
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Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
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I have 3 Google accounts. One is my main Google account and
I have 3 Google accounts. One is my main Google account and the other two I use for special purposes. My main Google account has been blocked, reporting some suspicious unusual activity. Trying to recover it, I am directed to the "Account recovery page", where I am asked to supply my mobile phone number. Then I get a verification code in my mobile phone which I enter in the space provided. I continue as prompted and finally I am getting signed in one of my other two accounts, not the main one to which I was trying to sign in. So my main Google account remains blocked. I have tried the above procedure repeatedly with no success. Would you please help me. … read more
Nilesh
Microsoft, MAC, Programming Expert
Bachelor's Degree
5,689 satisfied customers
My account has been hacked. Thzy have changed the email
My account has been hacked JA: Are you still able to log in to your account? Customer: no JA: Have you checked your email and other online accounts for tampering, especially if they have the same user… read more
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I just bought 4 $35.00 cards steam gift cards and they come up as used … read more
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I just got a 15.99 charge on my credit card for prime and this was cancelled in April of this year. I looked up my account and it tells me I have NO subscription or account to be found. Please fix thi… read more
De Veyra
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hi I am having a diffi ult time getting into my disney plus account I changed the password ***** I think I used the wrong email … read more
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Yes, but I no longer have the phone number associated with the account … read more
Expert-Alexa
Technical Engineer
Bachelor's Degree
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Renz O.
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Renz O.
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Common computer questions resolved on JustAnswer
The kinds of questions that the computer Experts on JustAnswer handle include:
- How do I stop automatic payments I don't want?
- I am trying to delete a folder in Picture which is pinned.
- I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
- I got a virus 2 months ago and I lost all my passwords.
- I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?
To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:
- Have a detailed description of the problem, including when it occurred and how frequently it happens.
- Have your owner's manuals for any equipment ready.
- Be sure you can access any equipment and the wires connected to them.
This information will allow the Expert to answer your question promptly and efficiently.