Connect one-on-one with a computer expert who will answer your question
Expert avatar
Engineer John, Computer Science Engineer
3,372 satisfied customers
Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified
Pearl avatar
Pearl Wilson, Assistant
6 Tech Support Specialists are Online Now

For online computer support, ask a computer technician

Verified tech support specialists are online around the clock and ready to answer your question online or by phone. 
Related Computer questions
My account was disabled on May 13th. How can I retrieve my
My account was disabled on May 13th. How can I retrieve my files from my Google drive? … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,227 satisfied customers
My Google account was hijacked by my ex. My acct is. He
My Google account was hijacked by my ex. My acct is***@******.***. He Tethered our accounts together and then created parent controls on my device. Can you help me? He has access to all of my payment … read more
Robert
Robert
Data Engineer
Master's Degree
2,040 satisfied customers
I have a complete AcuRiteetAtlas. I have a AcuRite Atlas
I have a AcuRite Atlas High Resolution Weather Station that has stopped working.. The Weather Station Display is on but no data on the screen. The Atlas module, when no wind, the vanes turn with a motor noise. I assume the batterys are good. How can you help me. … read more
Pierre Rony
Pierre Rony
A.A.S Computer Technology
94 satisfied customers
How can I cancel
How can I cancel JA: Okay, I'll connect you to the Computer Expert who can help you. Does anyone else have access to this account? Customer: No JA: Is there anything else the Computer Expert should kn… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
4,015 satisfied customers
Our Canon MG8220 works great but only from the computer
Our Canon MG8220 works great but only from the computer where it is connected. I selected Sharing throughout our network but from other computers I can see the printer but it shows as being offline. … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
5,261 satisfied customers
I booted up my computer, and it went into Microsoft update,
I booted up my computer, and it went into Microsoft update, and now Says it's working on updates, 100% complete, and that I should not turn off my computer. However, it's been stuck in this loop for 2… read more
Joseph Newman
Joseph Newman
Computer Science
3,418 satisfied customers
Cancel my subscription please. No but i am not giving my
no but i am not giving my card out again which next page will do … read more
Platinum Flag Tech
Platinum Flag Tech
Network Engineer/ IT Instructor
AAS
146 satisfied customers
I received 17lbs of cat food which I can' use. How do I
I received 17lbs of cat food which I can' use. How do I return it? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
2,786 satisfied customers
When i log into my Facebook, its not going to my real
When i log into my Facebook, its not going to my real Facebook … read more
AnnaMarie
AnnaMarie
Bachelor's Degree
3,144 satisfied customers
I need help to change all my Xfinity sign in information
I need help to change all my Xfinity sign in information because it was breached and now have a new cell carrier … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
3,425 satisfied customers
Not with the computer but an issue with social security
thanks, ***** ***** the computer but an issue with social security robert witll understand the question i hpoe … read more
Robert
Robert
Data Engineer
Master's Degree
2,040 satisfied customers
My Instagram account has been hacked and Instagram won't
My Instagram account has been hacked and Instagram won't accept my video selfie. I don't know what to do … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
8,108 satisfied customers
I need to cancel my Ipsy orders. No one else
I need to cancel my Ipsy orders JA: Okay, I'll connect you to the Computer Expert who can help you. Does anyone else have access to this account? Customer: No one else JA: Is there anything else the C… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
5,015 satisfied customers
My account was hacked. I tried re-setting password and now I
My account was hacked. I tried re-setting password ***** now I think I've created another account. I'm all confused … read more
Vijaya Jillella
Vijaya Jillella
Technical Expert
Master of Computer Science
64 satisfied customers
I have lost my Facebook profile to a hacker. I need to
I have lost my Facebook profile to a hacker. I need to restore it. Need help. What do I do first. … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
3,175 satisfied customers
My account is hacked please help me. Not coming imail. My
Hi my account is hacked please help me JA: Are you still able to log in to your account? Customer: No JA: Have you checked your email and other online accounts for tampering, especially if they have t… read more
Robert
Robert
Data Engineer
Master's Degree
2,040 satisfied customers
Need to talk with a person - to change debit card change and
Need to talk with a person - to change debit card change and pay bill … read more
Robert
Robert
Data Engineer
Master's Degree
2,040 satisfied customers
Cant log into my old facebook. [email protected] Not sure.
Are you logged into your lc6893 account on any other devices?… read more
Vijaya Jillella
Vijaya Jillella
Technical Expert
Master of Computer Science
64 satisfied customers

Common computer questions resolved on JustAnswer


The kinds of questions that the computer Experts on JustAnswer handle include:


  • How do I stop automatic payments I don't want?
  • I am trying to delete a folder in Picture which is pinned.
  • I have a Microsoft Surface that I am unable to use because when I enter my password I get no response.
  • I got a virus 2 months ago and I lost all my passwords.
  • I upgraded from Windows 10 Home to Windows 10 Pro and cannot locate the digital key to activate the upgrade - what do I do?

To provide the best assistance, the computer Expert will need to isolate the causes of the problem. You should prepare for your computer question and answer session by doing the following:


  • Have a detailed description of the problem, including when it occurred and how frequently it happens.
  • Have your owner's manuals for any equipment ready.
  • Be sure you can access any equipment and the wires connected to them.

This information will allow the Expert to answer your question promptly and efficiently.