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I got a new Iphone 6 and was told that everything would

Hi I got a...

Hi I got a new Iphone 6 and was told that everything would transfer to my new phone. I was unable to receive emails or send them. I have managed to receive them now but I can't send them can you please help me

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I have no idea Im afraid i dont know much about this stuf

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not on my phone I don't think

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Some of the other apps wont open but my main concern is the emails at the moment

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Answered in 5 minutes by:
3/27/2018
Richard
Richard, Consultant
Category: Programming
Satisfied Customers: 44,598
Experience: Programming and Network consultancy for 15+ years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please which email service you are using on your iPhone?

Please let me know

Thank you

Richard
Richard, Consultant
Category: Programming
Satisfied Customers: 44,598
Experience: Programming and Network consultancy for 15+ years
Verified
Richard and 87 other Programming Specialists are ready to help you
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Customer reply replied 26 days ago
mY EMAIL ADDRESS IS ***@******.***

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Programming Question
Customer reply replied 26 days ago
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Richard
Richard
Richard, Consultant
Category: Programming
Satisfied Customers: 44,598
44,598 Satisfied Customers
Experience: Programming and Network consultancy for 15+ years

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