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I have a work press account. marlenestories linked to

Customer Question
I have a work...

I have a work press account. marlenestories linked to www.marlenemcpherson.com. I cannot access my account. The information requested I do not have. The password ***** not work, the special numberI do not have. I have just found out from the company that has the web sit registered that they sent the information on 14th June 2016. I have the original email but that does not mention a special number. I originally set up workpress on thursday 25 June 2015. Please help. Marlene McPherson in Australia.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do not know the security question but if you know it i can give you the answer. Phone here is 61 3 95612624 or mobile(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just how can I access the site the password ***** use does not seem to work. It had been saved on my devices.

Submitted: 7 months ago.Category: Programming
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Answered in 6 hours by:
11/29/2017
Programmer: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Programming
Satisfied Customers: 20,352
Experience: Over 16 years of experience in computer programming.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Programmer: Pete, Computer Engineer replied 7 months ago

When did you last successfully access the account?
What error message are you getting when you try to access it?

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Customer reply replied 7 months ago
October 31st this year. Wordpress was saved on my computer and ipad i did not need to enter a password. Then I had to and the password ***** thought was correct did not work.
Customer reply replied 7 months ago
No thanks
Programmer: Pete, Computer Engineer replied 7 months ago

If you don't know the password ***** it will need to be reset.

Please see the following guide:

https://codex.wordpress.org/Resetting_Your_Password

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
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