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I am trying to fix my computer for windows updates but

Customer Question
I am trying...

I am trying to fix my computer for windows updates but malwaware keeps turning it off

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Where do I find that?

Technician's Assistant: What is your ideal outcome? How can we solve this for you?

Help me please, I know nothing about computers.

Technician's Assistant: Anything else you want the programmer to know before I connect you?

My laptop wont do microsoft6 updates for windows 10

Submitted: 9 months ago.Category: Programming
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11/11/2017
Programmer: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Programming
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Programmer: Bryan, Computer Support Specialist replied 9 months ago

Just to clarify, when did you first start having this update issue with your computer?

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