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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Programming
Satisfied Customers: 1054
Experience:  Technical Support Coach at Liberty Tax Service
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NICE NAME. Icloud and Safari 10.6. I am locked out of Icloud

Customer Question

JA: What programs and versions are you using?
Customer: icloud and Safari 10.6
JA: What is your ideal outcome? How can we solve this for you?
Customer: I am locked out of Icloud because of numerous attempt with wrong password ***** NEE TO SETUP NEW PASSWORD
JA: Anything else you want the programmer to know before I connect you?
Customer: And to unlock emeil icloud
Submitted: 10 months ago.
Category: Programming
Expert:  Isaac Franklin replied 10 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 10 months ago.

It is ok if you are locked out, but it will take 24 hours to get back in.

Please review the article below and follow the instructions. I can keep this open for a day

until we can start to gain access again, but do NOT touch it if you are locked out for 24 hours until

this time tomorrow and we will recover your account. You just got locked out so you can 'try' to

recover your password, but it may or may not be successful by this link. If it isnt, wait one day and we can

pick up again this time tomorrow.

Let me know when you are ready and the results.

This work around may help as well if you would like to review it for locked accounts.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.