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Pete, Computer Engineer
Category: Programming
Satisfied Customers: 17317
Experience:  Over 16 years of experience in computer programming.
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To you, I have a website Have

Customer Question

Hi to you,
JA: What programs and versions are you using?
Customer: I have a website Have change my hosting an d the site is backonline but I am unable to login to Joomla to make changes.
JA: What is your ideal outcome? How can we solve this for you?
Customer: Can you help me to login
JA: Anything else you want the programmer to know before I connect you?
Customer: No my original site was organised by BookEasy
Submitted: 8 months ago.
Category: Programming
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Have you logged in before using the same browser?
Does the login window give any error message?
Does the URL end in /administrator/ or /administrator/index.php?
Did you change any permissions for the files in your hosting account?

Expert:  Pete replied 8 months ago.

If the site was previously organised by a different provider then you may have to clear your cookies and cache or try using a different web browser.

Let me know how you get on?

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