Programming

Programming Questions? Ask a Programmer for Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Programming

The feature image on my front page in Wordpress does not

Customer Question
show up....
The feature image on my front page in Wordpress does not show up.
Submitted: 1 year ago.Category: Programming
Ask Your Own Programming Question
Answered in 2 minutes by:
5/17/2016
Programmer: Steve, Consultant replied 1 year ago
Steve
Steve, Consultant
Category: Programming
Satisfied Customers: 290
Experience: Steve is a consultant in the areas of computer software and programming, information management and networking.
Verified

Hi, my name is***** you create a temporary Admin user and give me the username and password ***** I can log into WordPress and look at what's going on? Then you can delete the user when we're done.

Ask Your Own Programming Question
Customer reply replied 1 year ago
Hi Steve, the website link is: http://grantdaleconsulting.com.au/wp-admin/
Temp UN: ArtyMarty Temp PWD: zVHrw9rltAy@xQfwa5hg$v^^
Let me know how that goes.
Programmer: Steve, Consultant replied 1 year ago

OK great, I'll have a look.

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

What is it supposed to look like?

Ask Your Own Programming Question
Customer reply replied 1 year ago
There is a page called "Home copy". It is how I want the home page to look.
Programmer: Steve, Consultant replied 1 year ago

OK, hold on.

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

You just took the image out of Home Copy

Ask Your Own Programming Question
Customer reply replied 1 year ago
The feature image is still there, and that is the only image I want at the top of the page.
Programmer: Steve, Consultant replied 1 year ago

It's not in Home Copy anymore. It was there, but it's not there now. But you have both pages locked, so I can't even view them currently.

Ask Your Own Programming Question
Customer reply replied 1 year ago
How do I unlock them?
Programmer: Steve, Consultant replied 1 year ago

You keep changing the pages and the settings. Can you not make any more changes to the Home Page and Home Page Copy, don't have either of them open in WordPress and tell me which page is the correct one?

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

Sorry, if it did, I didn't intend for that to come across harshly.

Ask Your Own Programming Question
Customer reply replied 1 year ago
Sorry, Home copy was called Front. I changed it to Home copy and wordpress then made this the default Home page so I changed it back to Front. Right now Home copy should be how I want the Home page to display.
Programmer: Steve, Consultant replied 1 year ago

OK. When I first looked at Home Copy, the image was displaying. Do you know what's different now that it's not? Did you change anything?

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

How's that?

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

I looked at the code for the front page template and it doesn't include any provision for a featured image. So I just added the image to the page itself. It doesn't look like any of the templates are going to do anything automatically with a featured image?

Ask Your Own Programming Question
Customer reply replied 1 year ago
When you click on Pages to see all the pages you should see the words "Front Page" next to Home copy. This seems to be the page that Wordpress makes the home page. Whichever page is the Front Page always has the feature image missing.
Programmer: Steve, Consultant replied 1 year ago

Does it look right now?

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

When I said "How's that?", what I meant was please look at the site, I think I've fixed the page for you.

Ask Your Own Programming Question
Customer reply replied 1 year ago
Oh
Customer reply replied 1 year ago
I have tried putting the image into that section before but then there is spacing above it, which the other pages don't have.
Programmer: Steve, Consultant replied 1 year ago

OK, hold on, I'm still looking at it.

Ask Your Own Programming Question
Customer reply replied 1 year ago
I can get rid of that spacing in the CSS, however I think the client would like it if they could simply swap the feature image without any dramas (if possible).
Programmer: Steve, Consultant replied 1 year ago

OK, I think there's a bug in the theme.

Let me track it down a little more

Ask Your Own Programming Question
Customer reply replied 1 year ago
Hi Steve, I got a partial email of your answer and when I clicked on it I came to this screen but your answer does not appear here?
"If you look at content-page.php, it's using the full width image. …"
Customer reply replied 1 year ago
Hi Steve, I am not sure how to rate your service. I don't feel that my question was answered as the feature image on the home page still doesn't work, though I appreciate what you have done. I did mention that I had added the image into the page content prior to asking my question on this site. I came here because I wanted the feature image to work. I am fairly new to wordpress and thought that someone would have a really simple answer. I would like to pay you for your service, and happily rate it well, but my question still remains unanswered. Hence my delay.
Customer reply replied 1 year ago
Hi Steve, I contacted support and they suggested that I ask the Expert to opt out of the question and open it to other Experts. I am happy to leave you a tip, but I was really hoping someone would have an answer to my original question.
Programmer: Steve, Consultant replied 1 year ago

Hi there. I'm not sure what happened, because this question disappeared from my list of questions. I thought you asked for your money back or something, because it wasn't on my list of questions to respond to anymore. So I really apologize because I certainly would have gotten back to you because I spent some time researching the issue.

Let me go back to my notes and I'll get you an answer today, and I'm very sorry for the confusion. I'll try to find out what happened.

Ask Your Own Programming Question
Programmer: Steve, Consultant replied 1 year ago

I went back to my notes. I had a solution for you, but you disappeared from my list. So here's what I found out:

1) Your theme uses a different template for the Home page than it does for all other pages.

2) The templates are not consistent in the formatting, that's why you're having a problem.

3) I attached a screen shot that highlights what the differences are for the portion of the templates that are causing you the problem. The one on the left is the Home page and the one on the right is the About page.

4) The easiest thing to do would be to edit the Home page template to make it consistent with the other pages. Or you could leave it the way you have it, and know that it will only be a problem with the Home page, never with any of the other pages.

5) Perhaps you could send a note to the author of the theme, explain the problem you're having and ask them to fix it in their next update?

So that's where it stands. I'm really sorry for the confusion. I had done all the research and had an answer but you weren't there anymore.

Please let me know if I can provide you with more information or if you have questions about what I've outlined above.

Ask Your Own Programming Question
Customer reply replied 1 year ago
Thanks Steve, sorry for the delay, I had yesterday off. Option 4 above looks appealing, just not sure what file needs to be changed with this theme, or what code needs to be inserted.
Programmer: Steve, Consultant replied 1 year ago

I believe what you need to do is to replace the contents of "page.php" with the contents of "page-templates/front-page.php". I don't want to do it because I don't want to mess anything up that you can't fix. So what you should try is to first back everything up, then make a copy of page.php, then replace it with page-templates/front-page.php; and try the "Steve" page I created as the Home page.

Ask Your Own Programming Question
Customer reply replied 1 year ago
Sorry Steve, didn't seem to work?
Programmer: Steve, Consultant replied 1 year ago

Sorry, without going spending a lot of time going through the code for the theme, I'm not sure what else to tell you. Believe it or not, it works this way by design. Even though you chose a custom template when you created the Home page, WordPress ignores the custom template and uses what's either in home.php or index.php to create the Home page. That's why you're not seeing the image, because whatever the theme is using for the home page doesn't include a featured image. I didn't see a home.php file in the theme, and I looked at the index.php, which I thought was using page.php for the Home page. So I know exactly why it's happening, but I'm not familiar with the theme and don't want to mess up your configuration.

If it's an option, the best thing would be to contact the author of the theme, and explain the problem you're having which is this:

You want the Home page to use a custom template (page-templates/front-page.php).

Sorry I couldn't help you more, but I will opt out and see if there's anyone else who has a better solution for you.

Ask Your Own Programming Question
Programmer: Cory, Computer Technician replied 1 year ago
Cory
Cory, Computer Technician
Category: Programming
Satisfied Customers: 3,487
Experience: Computer Repair Technician 5+ Years
Verified

Welcome, I am Cory.

Did this get fixed?

Ask Your Own Programming Question
Customer reply replied 1 year ago
Hi Cory, no this did not get fixed. I tried what Steve said to do above, twice, with no luck! I did not realise this would be so complex. I am also not so sure I want to go through the same process again, only to discover you can't fix the problem. Please read through the thread and see if this is something you are confident you can manage.
Programmer: Cory, Computer Technician replied 1 year ago

Do you have one page showing up but you want another?

Ask Your Own Programming Question
Customer reply replied 1 year ago
The feature image on the front page does not work. All other pages use the front page as their template and they work fine. It is just the front page that doesn't allow the feature image to show up. I have been able to place the image into the page content, but I would rather use the feature image if possible (partially for ease of use for the client).
Programmer: Cory, Computer Technician replied 1 year ago

I would like to look at it remotely. I do not want you putting your Wordpress information online. Secure remote connection is a premium service so it will be an extra $29. Will that be ok?

Ask Your Own Programming Question
Customer reply replied 1 year ago
Hi Cory, I have already given Wordpress information in this thread (17 May) to allow login to the website. Risky I know! It was intended to be temporary, thinking this problem is easily solved. I am not interested in paying more money, sorry.
Customer reply replied 1 year ago
Hi Cory, would this still be something you are interested in tackling?
Programmer: Cory, Computer Technician replied 1 year ago

I am sorry to take up your time, but I am going to opt out and let another expert look at it.

Thanks,

Cory

Ask Your Own Programming Question
Programmer: Justin Williams,
 replied 1 year ago
Justin Williams
Category: Programming
Satisfied Customers: 23
Experience: Freelance IT Consultant at Westlake Computers LLC
Verified

Hello there. I have quite a bit of experience w/ Wordpress and would like to take a look at this for you. I see you provided the login information previously in the thread. Give me a about 30 mins or so to take a look at it.

Ask Your Own Programming Question
Programmer: Justin Williams,
 replied 1 year ago

Do you still have a page setup that has a working feature image? Like the Home Copy you referred to earlier?

Ask Your Own Programming Question
Customer reply replied 1 year ago
Hi Justin, every page but the home/front page has a working feature image as far as I am aware.
Programmer: Justin Williams,
 replied 1 year ago

Thanks. I am looking at this today, should have it fixed for you in the next few hours.

Ask Your Own Programming Question
Programmer: Justin Williams,
 replied 1 year ago

Hello, I was changing some code and it didn't save properly. I need FTP access to fix it? Do you think you could provide me with the username and password ***** FTP access?

Ask Your Own Programming Question
Programmer: Justin Williams,
 replied 1 year ago

Basically the theme has code in it that says "Don't display the featured image on the designated home page for the site (the home page set in Wordpress Settings>Reading>Static Front Page)

Ask Your Own Programming Question
Customer reply replied 1 year ago
What exactly did you do?
Programmer: Justin Williams,
 replied 1 year ago

Added 1 line of code into the child theme function.php, it just needs to be removed manually.

Here is the code:

<?php the_post_thumbnail(); ?>

Ask Your Own Programming Question
Customer reply replied 1 year ago
I don't think I can get the FTP details until tomorrow morning Australian Eastern Standard time (9 hours from now). When will you next be online?
Programmer: Justin Williams,
 replied 1 year ago

I will be around at that time. Just let me know. Often times the website hosting account will let you manage files as well if you have access to that.

Ask Your Own Programming Question
Programmer: Justin Williams,
 replied 1 year ago

Apologize for the snafu, but if you have faith in me I can get this resolved for you.

Ask Your Own Programming Question
Ask Justin Williams Your Own Question
Justin Williams
Justin Williams
Justin Williams
Category: Programming
Satisfied Customers: 23
23 Satisfied Customers
Experience: Freelance IT Consultant at Westlake Computers LLC

Justin Williams is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

ATLPROG

ATLPROG

Computer Software Engineer

7,677 satisfied customers

MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML

LogicPro

LogicPro

Computer Software Engineer

7,109 satisfied customers

Expert in C, C++, Java, DOT NET, Python, HTML, Javascript, Design.

unvadim

unvadim

Computer Software Engineer

1,168 satisfied customers

Good knowledge of OOP principles. 3+ years of programming experience with Java and C++. Sun Certified Java Programmer 5.0.

lifesaver

lifesaver

Computer Software Engineer

950 satisfied customers

Several years of intensive programming and application development experience in various platforms.

ehabtutor

ehabtutor

Computer Software Engineer

936 satisfied customers

Bachelor of computer science, 5+ years experience in software development, software company owner

TheDoctor

TheDoctor

Software Engineer

893 satisfied customers

M.S. in Internet Information Systems

The-PC-Guy

The-PC-Guy

Software Engineer

789 satisfied customers

Extensive Knowledge in PHP, MYSQL, CSS & Javascript

< Previous | Next >

Related Programming Questions
I somehow split the Excel spreasheet. When I try to print,
I somehow split the Excel spreasheet. When I try to print, it spreads the page into two pages. How can I correct and combine in one page? Thank you.… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
950 satisfied customers
Sorry to whomever is getting this as I didn't even finish
Sorry to whomever is getting this as I didn't even finish typing the question and the issue....… read more
unavailable
unavailable
271 satisfied customers
I need to learn Pascal. I have no programming experience,
I need to learn Pascal. I have no programming experience, but I have become involved in a business where the primary program is written in Pascal. There seems to be no compelling reason to re-write th… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
775 satisfied customers
I am working on the content slider and I am having problems.
Hi, I am working on the content slider and I am having problems. I love how it works for the most part, I just need to adjust the following:1) After the last slide, I would like it to return back to t… read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
I don't know much about php, but I am trying to fix a bug in
Hello, I don't know much about php, but I am trying to fix a bug in my website, www.woodfactory.ch. There are different product categories and each one has a page. The title of the page should be equa… read more
Michael Minewyelet
Michael Minewyelet
Information System Assistant
Bachelor's Degree
11 satisfied customers
On microsoft visual studio C++ The only change to the
On microsoft visual studio C++ The only change to the Employee class is that there is a new attribute: +benefit : Benefit Notice that there is a "+" for this attribute, meaning that it is public. Make… read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
I have run into problems with excel 2016. I have written a
I have run into problems with excel 2016.I have written a macro that gets data from data source which works fine, then I create maybe 150 files to report on that data (per customer). The macro works f… read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
How can I remove macros with their shortcut keys and start
How can I remove macros with their shortcut keys and start over? … read more
R LAFAYETTE
R LAFAYETTE
Intel Technology Provider 2017 GOLD
29 satisfied customers
I'm not sure. I've got a problem with a VBA code I'm trying
I'm not sure. I've got a problem with a VBA code I'm trying to generate. Do you have any experience in that? … read more
The-PC-Guy
The-PC-Guy
Software Engineer
Bachelor's Degree
789 satisfied customers
I have a few small java programs that I could use your help
Hi George, I have a few small java programs that I could use your help on. I have attached a zip file with a PDF of instructions, and all needed files.… read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
There seems to be a bug in excel and "round" is not working.
Hello. there seems to be a bug in excel and "round" is not working. it does not round correctly … read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
PHP Yii and twig help. Need to install Yii PHP framework and
PHP Yii and twig help. Need to install Yii PHP framework and include twig and 2 extensions.… read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
I need help with Excel. I have 2 macros that I wrote and are
I need help with Excel. I have 2 macros that I wrote and are in my personal folder that I need to make available to other computers through a server. I also have excel spreadsheets that get a "bug" er… read more
The-PC-Guy
The-PC-Guy
Software Engineer
Bachelor's Degree
789 satisfied customers
I have little experience in Excel. I have a spread sheet
I have little experience in Excel. I have a spread sheet where I have to manually count the number of times a person is entered to work during the week. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Expired articles are not coming down when they expire. They
Expired articles are not coming down when they expire. They are not visible in my Admin, but others can still see them with the old links. … read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
To Sibiya: I get error "Access Violation writing location
To George Sibiya: I get error "Access Violation writing location 0x00900000 when I compile a .c file.… read more
George Sibiya
George Sibiya
PhD
194 satisfied customers
I need the program in this description coded in C. I don't
Hi I need the program in this description coded in C. I don't not need the detailed description as I can do that myself but I will need the program written in C.… read more
Bruce Wilner
Bruce Wilner
Master of Engineering
27 satisfied customers
I have created a VB C# database program. I am unable to
I have created a VB C# ***** program. I am unable to input data into the data fields I created. I also need to add a log-in and password ***** at the beginning database program using a generic login a… read more
LogicPro
LogicPro
Computer Software Engineer
Bachelor of Technology
7,109 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x