How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Computer Engineer
Category: Programming
Satisfied Customers: 18127
Experience:  Over 16 years of experience in computer programming.
Type Your Programming Question Here...
Pete is online now
A new question is answered every 9 seconds

I have Studio Press Parallax Pro theme Wordpress/blog.

Customer Question

I have Studio Press Parallax Pro theme for my Wordpress/blog. I had a webmaster set up a "header" that appeared on the top of my blog page above all posts. disappeared yesterday. (unfortunately, I'm still learning and my contact is no longer).
The 'header' was created as a page titled 'blog top content'. I still have the page and original artwork I created as the header within it. I'm just unsure how to add it back to my Blog page behind the scenes.
Hope this makes sense and happy to provide any more info.
D @
Submitted: 1 year ago.
Category: Programming
Expert:  Pete replied 1 year ago.
Hi there
Customer: replied 1 year ago.
Hey PeteI received this answer from Just answer:Hi Dannielle,I am sorry about the difficulties you are having with your site. Unfortunately, we would not be able to assist with these issues as it would require us to log into your site to try to figure out how the image was added. For more on the type of support we provide, see this link: may wish to try and locate your previous developer to see if that can give you some information on how the images were added. We also maintain a list of recommended Genesis developers if you’d like to hire someone to assist you: let us know if you have any other questions – we'd be happy to assist you. For the fastest assistance with a new question, please open a new ticket at you need assistance with a CSS or code customization question, the best place for those is our Community Forum: You can open a thread by clicking any sub forum and scrolling to the form at the bottom of the page. (You’ll need to create a new forum account first if you don’t have one already – it’s separate to the login area.)
Expert:  Pete replied 1 year ago.
If you have access to the WP side then go to the admin area and under the Appearance section in the left column, select Editor.Next, from the Templates section in the right hand column select header.php.Now you check the code to see what image it is looking for, and add the image in again.
Customer: replied 1 year ago.
Thanks Pete. Unfortunately, there is no header.php located there.
Expert:  Pete replied 1 year ago.
Ok, let me check if the other programmers have any idea on this...