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Pete
Pete, Computer Engineer
Category: Programming
Satisfied Customers: 17913
Experience:  Over 16 years of experience in computer programming.
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I uploaded the pro version of Google Maps to my wordpress

Customer Question

I uploaded the pro version of Google Maps to my wordpress site
Apparently the file was corrupted and has locked me out of my site
You can check out the error message at
www.zball.com.au
I can’t get rid of this myself as it has blocked me at the back end of my site as well!
What went wrong?
Can you help?
Has this happened before?
Cheers Roger
Submitted: 1 year ago.
Category: Programming
Expert:  Pete replied 1 year ago.

Hi Roger,

Something has went wrong with the data, but I am not sure what - I have never seen this happen before where it has blocked the administrator from the back end as well!

To get around this, you will have to use a FTP program to access the site.

Once you have installed an FTP program, login to your site. Go to the theme file that you modified, e.g. the functions.php file. Now get rid of the code that you added in there. Re-upload the file, and you should be good to go.

If you haven't used FTP before, then see this useful guide: http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/

If you are unable to use FTP, then you can ask Wordpress if they can restore the site to an earlier version for you:

https://en.support.wordpress.com/contact/

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Thanks and have a great day!
Pete.