Programming

Programming questions? Ask a programmer for answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a user account that keeps showing up on my computer…

Customer Question
I have a user...

I have a user account that keeps showing up on my computer and there is a red "?" next to it. This user has downloaded several apps including Feedly Mini and Winthruster_2016__setup (1).exe. Which the network security has identified as a threat and infected file. The user starts off S-1-5-21-4234198663-3399290389-2374015734b

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Last extension is 1004 & 1008 - 2 user accounts. The digital signature is Sha1. HPPSdr(1).exe and HP Webpack and GS Pre-Connect. No to mention Mindsparks-Snap My Screen. It appears that they can gain access to the my system. Also installed is TDSSKiller to Kasperski, sh_remover.exe Are these files that should be with windows. They have all been downloaded well after the purchase of the computer by this unkown user?

Submitted: 2 years ago.Category: Programming
Show More
Show Less
Ask Your Own Programming Question
Answered in 17 minutes by:
2/1/2016
Programmer: Aitizaz, Software Engineer replied 2 years ago
Aitizaz
Aitizaz, Software Engineer
Category: Programming
Satisfied Customers: 1,314
Experience: 2 Years of experience with VC#,VC++,C,C++
Verified

Hello and welcome to Just Answer! I am Aitizaz and i will assist you today

Can you allow me to connect to your computer to see the problem and resolve it for you?

Ask Your Own Programming Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a programmerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ATLPROG Your Own Question
ATLPROG
ATLPROG
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7,677
7,677 Satisfied Customers
Experience: MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML

ATLPROG is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

ATLPROG

ATLPROG

Computer Software Engineer

7,677 satisfied customers

MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML

LogicPro

LogicPro

Computer Software Engineer

7,175 satisfied customers

Expert in C, C++, Java, DOT NET, Python, HTML, Javascript, Design.

unvadim

unvadim

Computer Software Engineer

1,168 satisfied customers

Good knowledge of OOP principles. 3+ years of programming experience with Java and C++. Sun Certified Java Programmer 5.0.

lifesaver

lifesaver

Computer Software Engineer

950 satisfied customers

Several years of intensive programming and application development experience in various platforms.

ehabtutor

ehabtutor

Computer Software Engineer

936 satisfied customers

Bachelor of computer science, 5+ years experience in software development, software company owner

TheDoctor

TheDoctor

Software Engineer

893 satisfied customers

M.S. in Internet Information Systems

The-PC-Guy

The-PC-Guy

Software Engineer

848 satisfied customers

Extensive Knowledge in PHP, MYSQL, CSS & Javascript

< Previous | Next >

Related Programming Questions
If you read the brief information provided. please enlighten
If you read the brief information provided. please enlighten me as to what Feedly Mini, Winthruster, TDSSKiller, Mindsparks Snap My Screen, Pre-Connect, WebTop, ftware Snap My Screen, sh_remover.exe, … read more
Aitizaz
Aitizaz
Software Engineer
1,314 satisfied customers
For David: Currently the XML that you worked on for the recent
For David: Currently the XML that you worked on for the recent solution is being manually generated from an online form that is populating a database at Zoho Creator. I intend to automate the entire p… read more
david
david
Bachelor's Degree
129 satisfied customers
For Expert AAATom, There are basically 3 steps involved with
For Expert AAATom, There are basically 3 steps involved with this workflow. 1. Combine APTransaction and APTransactionLine tables based on some criteria. Output combined CSV file to a specified direct… read more
AAATom
AAATom
Software Engineer
Master\u0027s Degree
42 satisfied customers
For AAATom Only, can you help me with some Excel calculations
For AAATom Only, can you help me with some Excel calculations using VBA/Macros? This could be pretty involved, not sure how easy/difficult it will be for you. After I explain to you what I am looking … read more
AAATom
AAATom
Software Engineer
Master\u0027s Degree
42 satisfied customers
Joomla 1.5 site integrated with a phpbb3 forum. Pages open
Joomla 1.5 site integrated with a phpbb3 forum. Pages open slow site runs slow what can be doen to speed it up? website: http://www.feathercraft.net… read more
Expert
Expert
Im looking for a list of command lines for 7zip software so
I'm looking for a list of command lines for 7zip software so I can add them to my winbatch software.… read more
david
david
Bachelor's Degree
129 satisfied customers
I forgot my password XXXXX sign in my to windows account my user
I forgot my password XXXXX sign in my to windows account my user name is (The 1). I have windows 7 home premiun. I'm using my friend computer. Passowrd set up Geeeksquad I have Hp- 584037-001 product … read more
Bryan
Bryan
735 satisfied customers
1. __________ is applications software designed to help users
1. __________ is applications software designed to help users be more efficient. (Points: 5) Assistance software Efficiency software Productivity software Software suites 2. What type of software is p… read more
LogicPro
LogicPro
Computer Software Engineer
Bachelor of Technology
7,175 satisfied customers
Hello... Im looking to get some help in analyzing some cookie
Hello... I'm looking to get some help in analyzing some cookie data that I have retained from another one of my home computer's. I used an App from Google Chrome that manages all of the stored cookies… read more
Bryan
Bryan
735 satisfied customers
1. Which of the following are true about System.GC under
1. Which of the following are true about System.GC under version 3.5 of the Framework? A.You can request that the garbage collector processes a generation if it determines that it is appropriate at sp… read more
jatechexpert
jatechexpert
Master\u0027s Degree
1 satisfied customers
I submitted my info no one has answered my question yet can
I submitted my info no one has answered my question yet can someone help me with the assignment with the basic programming.… read more
jatechexpert
jatechexpert
Master\u0027s Degree
1 satisfied customers
microsoft jscript runtime error 800A1391 appears when Im looking
microsoft jscript runtime error 800A1391 appears when I'm looking at my website Does this have something to do with the graphics? How many questions may I ask you?… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I have a Windows 2000 server that had to be restored about
I have a Windows 2000 server that had to be restored about a month ago. Since then I cannot send email via the IIS smtp service. It would not start. I updated the registry as per KB319133, but now alt… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Hi I have a time-force series (32000+ lines long) from
Hi: Sorry - this is an EXCEL file. I have a sample file I can forward if needed. I have a time-force series (32000+ lines long) from which I need to identify peak values and the associated times at wh… read more
Aaron
Aaron
Juris Doctorate, MBA
20 satisfied customers
1. You need to test a firewall you just set up, and you want
1. You need to test a firewall you just set up, and you want to make sure you configured it correctly to let in SMTP traffic. To what port will you send your test to test this configuration? A. 23 C. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Hi I run a bio-feedback program on my laptop it is always locking
Hi I run a bio-feedback program on my laptop it is always locking up. when looking at my error messages the numbers are 0x80040d03, 0x8007002, 0x80131047 the jist I get is my configuration is invalid … read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Lesson 11 1. Give three examples of excellent passwords and
Lesson 11 1. Give three examples of excellent passwords and explain why each would be a good choice to protect a system from unauthorized users. 4. System managers can't protect their resources withou… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have installed phpmydirectory on my site www.purplegorilla.org. I
I have installed phpmydirectory on my site www.purplegorilla.org. I would like to change the format of descriptions for the photos on the site. For example, if you refer to this picture (may have to c… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
950 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x