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Michael Hannigan
Michael Hannigan, Consultant
Category: Programming
Satisfied Customers: 11819
Experience:  25+ Years Experience in Field. Multi Platform Developer.
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Its Andream - my Joomla site is down •***** *****
, My

Customer Question

Customer: Hi its Andream - my Joomla site is down •***** *****
JA: Thanks. Can you give me any more details about your issue?
Customer: My hosts server was down for 24 hours - when it cam back up my site didn't. Its Joomla 3.4.8 - admin works fine but fron end has encoding error but loads in IE
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Computer Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: Ah right - the site has been down since Tuesday so need to get it back up ASAP
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Submitted: 1 year ago.
Category: Programming
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I will be helping you with your question today.

Expert:  Michael Hannigan replied 1 year ago.

Can you please send me the URL of the front end?

Also, in the meantime, even though the host has come back up, I would suggest restarting the instance of joomla. This will allow it to come back up in the correct order - database must be up first, then the Joomla instance, etc. It's possible that this did not happen with a random host restart.

But if you can provide me with the front end URL, I can take a look at it and we can go from there.

Mike