How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ATLPROG Your Own Question
ATLPROG, Computer Software Engineer
Category: Programming
Satisfied Customers: 7677
Experience:  MS in IT.Several years of programming experience in Java C++ C C# Python VB Javascript HTML
Type Your Programming Question Here...
ATLPROG is online now
A new question is answered every 9 seconds

Our site is hosted by mediatemple and I can't access it anymore

Customer Question

our site is hosted by mediatemple and I can't access it anymore ; need to do minor edit on one page and have not been able to access it anymore
Submitted: 2 years ago.
Category: Programming
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
What happens when you try to access it, have you forgotten your login credentials?
Please reply using the box below.
Customer: replied 2 years ago.
our developer is out of contact and i believe domain also got transferred to mediatemple; chat support states they can see it pointing to a wordpress site however i don't know how to get to it... I use to jut b able to edit the wordpress site very easily
This is answer from mediatemple:I do see that is pointing to your (gs) Grid-Service. To get into the WordPress backend, you can find your username in your database, which you can manage from the AccountCenter here:
The primary username is generally ‘admin.’ If you don’t have your password ***** can be reset several ways as described in the following WordPress Codex article:
Expert:  Martin replied 2 years ago.
Is your website online?
If so, what's the URL?
Customer: replied 2 years ago.
www.thelostechnology.comi tried the old logins with /admin or /wp-admin and nothing works anymore
Customer: replied 2 years ago.
are you still working on this ?
Expert:  Martin replied 2 years ago.
Do you have the new hosting info?
Like the IP address / name server with the username?

Related Programming Questions