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Russell H.
Russell H., Programmer & Coder
Category: Programming
Satisfied Customers: 10811
Experience:  Programmer & Coder
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Cannot program Andersen windows led on window does not fl

Customer Question

cannot program Andersen windows led on window does not flash
Submitted: 2 years ago.
Category: Programming
Customer: replied 2 years ago.
only getting 8 volts to actuators
Customer: replied 2 years ago.
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Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Make sure that the battery (or other power source) is correct for the window(s). That could be what is causing the problem.
If a battery/batteries is involved, then you need to double-check to make sure 1. that all batteries are new (-enough), and 2. that they are all inserted in the correct direction, with the correct +/- polarity in other words.
What do the very vague instructions say? more or less.
Are the windows in question used, or brand-new?
How recently were they installed?

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