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Last night we were having problem with our PC and ran it it…

Customer Question
Last night we were having...
Last night we were having problem with our PC and ran it it safe mode.. and used the computer fix problem.. now when it boots it just gives a black screen?
Submitted: 8 years ago.Category: Programming
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Answered in 5 minutes by:
6/18/2010
Programmer: Ansh P., Computer Software Specialist replied 8 years ago
Ansh P.
Ansh P., Computer Software Specialist
Category: Programming
Satisfied Customers: 8,148
Experience: Professional software developer working as a systems engineer in top multi-national company.
Verified

Hi,

 

Can you start the computer in safe mode?

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Customer reply replied 8 years ago

 

No, it will turn on and show the microsoft bar running then give a blank screen

Programmer: Ansh P., Computer Software Specialist replied 8 years ago

Restart the computer > Tap and press F8 while restarting > Advanced Menu will appear > Choose safe mode.

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Customer reply replied 8 years ago

I am at work, computer at home... when I choose safe mode this morning it did nothing.

it was working... but slow... when I did the safe mode.. computer repair ( we have a dell)

it ran said it was fixing stuff... but now just black screen... I tried several times to run in safe mode... nothing... I tried to run it regular.. nothing.. just black screen

 

 

Programmer: Ansh P., Computer Software Specialist replied 8 years ago

Do you have Vista disc?

 

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Customer reply replied 8 years ago

Yes I have the disc's that came with the computer.. That was what I was thinking was put the two disks in... I had a similar prob a few months ago and ran the disk.. cuz im clueless it took forever.. there is a driver disk... It asks you to choose drivers... I didn't really no what to choose so i kept picking and loading till it worked.

 

Programmer: Ansh P., Computer Software Specialist replied 8 years ago

Try this:

 

Restart the computer >
Press and tap F8 while restarting >
Advanced Options Menu will appear >
Select Repair Your Computer >
Press Enter >
Click Next >
Click Startup Repair >
Continue with the repair process.

See if that helps.

 

If that did not work, try a system restore:

 

Restart the computer >
Press and tap F8 while restarting >
Advanced Options Menu will appear >

Select Repair Your Computer >

Press Enter >

Click Next >

Click System Restore >

Computer will restart after the restore process.

 

Let me know, if that helps, else ask me for further follow up.

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Customer reply replied 8 years ago
I did the first suggestion. That is what got me to this point.. i will try a system repair tonight when i get home .. I not I will run the disks?
Programmer: Ansh P., Computer Software Specialist replied 8 years ago
Ya ask me before you do that, I will give you specific instructions.
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Customer reply replied 8 years ago

I hate to ask unless I know I have to but can I have the specific instructions... I will not have internet access once I leave work...

Programmer: Ansh P., Computer Software Specialist replied 8 years ago
Ok fine, you can try it and if you need further help, may be you can contact me later when you get back to work.
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Customer reply replied 8 years ago

I will try what you suggest.. however, I can not wait to repair till monday..

thanks.. I'll try to figure it out as I go if I need to insert disks.

 

Thanks

Programmer: Ansh P., Computer Software Specialist replied 8 years ago

Sure, do click on accept to pay me and leave me a feedback/bonus.

 

In case you need further help, you can contact me anytime, even in weekends I will be available.

 

Have a nice time.

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