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I'm having trouble with my Wi-Fi. The laptop just says we're
The laptop just says we're not connecting to the internet … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
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I turn the power off to reset my internet since my smart tv
I turn the power off to reset my internet since my smart tv was not recognizing it. It still is not connecting … read more
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Andrew Taylor
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Showing a weak signal on my internet. Why? All lights on and
not sure. This has been a problem since Friday evening… read more
Kent
Kent
Web Developer/Programmer/Computer Tech.
Bachelor of Science in Information Technology
2,876 satisfied customers
Its a internet question can you help? I have two computers
I have two computers in the house both hooked into the router with 50ft cat 5 ethernet when I do a speed test using fast.com on one computer im getting a steady 24 loaded ms rate and on the other computer im getting a range from 300-800 ms do you have any idea what could be causing this … read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
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My daughter lives 4900 Bethel in Columbia mo. Had not had
My daughter lives 4900 Bethel in Columbia mo. Had not had internet since about 9:00pm last night … read more
Joseph Newman
Joseph Newman
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After window 10 update no internet. the internet is working
after window 10 update no internet. the internet is working in the living room but my work computer has no network … read more
De Veyra
De Veyra
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I have T-Mobile internet, everything works well except when
i have T-Mobile internet, everything works well except when i have zoom meetings it constantly freezes up. … read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
469 satisfied customers
Im trying to disable wifi from tv. since i had internet
hello. im trying to disable wifi from tv. since i had internet connected. direct tv does not perform well. so im trying to disconnect. thank you btw … read more
Joseph Newman
Joseph Newman
Computer Science
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I'm connected to the Internet I do not have cable, but I get
I'm connected to the Internet I do not have cable, but I get a message at NBC channel saying Error code:playmakerinvalidPid. When I hit retry it says:the MVPD Has returned a denied decision when reque… read more
Kyle A
Kyle A
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I changed my internet provider. How do I get my google home
I changed my internet provider. How do I get my google home voice activator to work? … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
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I have a Lenovo think pad laptop and even though I have full
I have a Lenovo think pad laptop and even though I have full network connection for some reason I cannot connect to the internet for anything… read more
Byron
Byron
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Bachelor's Degree
2,212 satisfied customers
I have a Motorola wirles router 6580 surfboard and need help
I have a Motorola wirles router 6580 surfboard and need help setting up ab netgear wirless router wgr614 v6 im using a wireless wga600n dual band wirless n gaming adapter instead of a cat 5 cable betw… read more
arsufi2002
arsufi2002
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could you please help me i cant update my windows xp or view
could you please help me i cant update my windows xp or view any page of microsoft the error says cant view this page ???… read more
Networke_Helper
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Need help adding my ipad to Network. I have the ssid and the
Need help adding my ipad to Network. I have the ssid and the password XXXXX key but it says it is not valid.… read more
Ansh P.
Ansh P.
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I have had my linksys router for several months, and now I
I have had my linksys router for several months, and now I cannot get my Dell Inspirion notebook to connect, it will connect to my neighbors router but not to my linksys. What could be the problem? I … read more
Network Bill
Network Bill
Bachelor's Degree
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I am unable to access iTunes on my iPOD touch. When I try to
I am unable to access iTunes on my iPOD touch. When I try to open iTunes I get a panel: "Incorrect WI-FI Password. Enter the password XXXXX Linksys". I enter the password XXXXX Linksys, I tap the join… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
We just purchased a new lap top and my grandson went in to
We just purchased a new lap top and my grandson went in to change the password XXXXX open the wireless and now it won't let me in at all. It won't accept any password, the old one or the one he tried … read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
AOL disconnects when attempting to play Runescape .
Last year my, then 14 yrs, grandson played Runescape on this computer. This year we can't get past the 2nd screen in Runescape until AOL disconnects "due to a software problem". I've talked to AOL - g… read more
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Aaron P
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Meet the Experts:

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

469 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

459 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

441 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

Miro

Miro

Computer Support Specialist

350 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

System Administrator

255 satisfied customers

Fully conversant with Networking (LAN/WAN) and associated systems (Active Directory/Firewalls etc)

PCDrMiller

PCDrMiller

Computer Support Specialist

117 satisfied customers

Windows Systems Administration, Active Directory, Servers, WSUS, SCCM

Drew

Drew

Network Specialist

85 satisfied customers

Using 30+ years of experience to help you get it working.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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