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Related Networking Questions
My internet has been down since yesterday 3:00 p.m. two red
My internet has been down since yesterday 3:00 p.m. two red lights on broadband just restarted and checked this morning. Cannot find local outage. … read more
Joseph Newman
Joseph Newman
Computer Science
3,157 satisfied customers
Only two lights on my modem. 3rd light is flashing. 4th
only two lights on my modem. 3rd light is flashing. 4th light (internet) is unlit. Providers swears it isn't a network issue. I have restarted the modem and the router, checked the coax cable and bypa… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,788 satisfied customers
I am unable to connect to the internet. My netgear box has
Good morning. I am unable to connect to the internet. My netgear box has the power light red, and all other lights white. I have tried unplugging everything, and I also pushed the reset button on the … read more
Joseph Newman
Joseph Newman
Computer Science
3,157 satisfied customers
My home internet is having a problem and it will not support
Hi, my home internet is having a problem and it will not support vpn right now. Can you run a diagnostic to see if ther is a problem. This started yesterday mid day. Phone line is 3*******6. … read more
Kent
Kent
Web Developer/Programmer/Computer Tech.
Bachelor of Science in Information Technology
2,881 satisfied customers
Pear. Our internet and wifi services are down at 116 Bowlake
Hi Pear. Our internet and wifi services are down at 116 Bowlake Estates in Strafford. I called and the automatic system sent out a signal to try and reset the system. It didn't work … read more
RaginiB
RaginiB
Technical Quality Assurance Analyst
Bachelors in Computer Science
752 satisfied customers
I can not reconnect my cell phone or iPads with my home
I can not reconnect my cell phone or iPads with my home wifi … read more
Randy Computer Tech
Randy Computer Tech
Internet Technology Consultant
High School or GED
4,813 satisfied customers
AT&T rebooted our modem remotely. now netgear router can't
AT&T rebooted our modem remotely. now netgear router can't find the wifi signal … read more
UgoA
UgoA
BA/BS
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Service is currently down. I have unplugged router and modem
Service is currently down. I have unplugged router and modem for five minutes, plugged everything back in, and tried reset button, but service currently not working. … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
4,676 satisfied customers
I am having double with my router I'm wondering what does it
Hello, I am having double with my router I'm wondering what does it mean when the orange planet looking light is on? … read more
DARIUSN
DARIUSN
As. Computer Networking
4 satisfied customers
We had Wi-Fi and now the light on the modem is not lit. i do
We had Wi-Fi and now the light on the modem is not lit. i do not know how to restart my Wi-Fi … read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
1,186 satisfied customers
Is the network down in Charlestown RI? All. My iPhone is
Is the network down in Charlestown RI? JA: What computer or device are you trying to connect? Customer: All JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: my… read more
MichaelH693
MichaelH693
Systems Engineer II
Associate Degree
17 satisfied customers
My phone land line is down, my internet is down and my WiFi
My phone land line is down, my internet is down and my WiFi is not working. I powered down and restarted the box. How long before it resets? If it will. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
I have a router that is about 3 years old and am having some
I have a router that is about 3 years old and am having some internet issues. My provider suggested that I call you to have you check my router and to update or provide me with the up-to-date software… read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
1,186 satisfied customers
I have no internet. Mothing blinking. at&t box on the wall
mothing blinking. White at&t box on the wall ,power light is not lit. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
5,172 satisfied customers
My NetGear router will not connect to WIFI. The modem
My NetGear router will not connect to WIFI JA: Are you able to connect using an ethernet cable? Customer: Yes the modem works,just can't pick up wifi JA: Which lights are colored and/or blinking on yo… read more
David L
David L
Bachelor's Degree
7,103 satisfied customers
I am a Comcast customer. Suddenly last Friday, my Internet
I am a Comcast customer. Suddenly last Friday, my Internet connection started cycling up and down every few minutes. Things are fine, speed is OK no issues for a few minutes...then my connection to th… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,212 satisfied customers
Both computers connect to my wifi network but nothing will
Both computers connect to my wifi network but nothing will open. We can connect to a neighbor's unsecured network and have full internet service.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
459 satisfied customers
We had a netgear installed by comcast so that we could use
We had a netgear installed by comcast so that we could use our laptops. It worked for a couple of hours, then we couldn't go online from our laptops. What should I do next? There are only 4 lights on … read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
476 satisfied customers
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Meet the Experts:

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

469 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

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459 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

441 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

Miro

Miro

Computer Support Specialist

350 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

System Administrator

255 satisfied customers

Fully conversant with Networking (LAN/WAN) and associated systems (Active Directory/Firewalls etc)

PCDrMiller

PCDrMiller

Computer Support Specialist

117 satisfied customers

Windows Systems Administration, Active Directory, Servers, WSUS, SCCM

Drew

Drew

Network Specialist

85 satisfied customers

Using 30+ years of experience to help you get it working.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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