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Answered in 6 minutes by:
6/18/2020
De Veyra, System Administrator
Category: Networking
Satisfied Customers: 10,585
Experience: Full Stack Developer, Tech Support
VerifiedHello you have reached JustAnswer.com, thank you for utilizing our service. This is Joshua your expert for today.
I am glad assisting you. My goal is to provide you with excellent service. Hope this helps.
Additional Note
Please feel free to refuse additional offers, they are automatic forms that come from our website and not from my own.
But if you want to secure a remote connection, please be informed that I can only remote computers, since remote connection software will not work on phones or tablets.
Since you unplugged the modem and router.
Try this steps:
- Turn-off your router/modem and wait for 1-2 minutes.
- Try to switch plugs to another slots
- If the steps did not work, maybe there is an outage in your area. You need to contact your ISP (Internet Service Provider).
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