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I'm trying to change my PlayStation password because me and
I'm trying to change my PlayStation password ***** me and my friends are playing fortnite and he wants me to get 2fa but for some reason I've been trying all day and it doesn't work can you please hel… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
1,881 satisfied customers
It logged me out and I can't get back in because I for got
It logged me out and I can't get back in because I for got my password ***** user name … read more
Joseph
Joseph
IT Consultant
Associate Computer Technology
369 satisfied customers
My son can't log in too playstation network. Well it it
Well it it won't take my password ***** it won't send me an email to change anything so I think he got locked out … read more
Mr.Med
Mr.Med
2,699 satisfied customers
I'm trying to activate my playstation but I have another
I'm trying to activate my playstation but I have another playstation that's activated. I want to deactivate 1 and make my playstation the primary one … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
904 satisfied customers
My son has locked himself out doesn't remember password for
Hi my son has locked himself out doesn't remember password ***** his email account to get password ***** Please help … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
1,370 satisfied customers
My son ps4 is still reading psn an I can't log in an I tried
My son ps4 is still reading psn an I can't log in an I tried everything I call Sony but no one to speak to it's been 3 days already and my son is sad 😔 he can't play his fortnite an he has a lot I re… read more
Rafi
Rafi
IT Manager
Bachelors of Science
5,072 satisfied customers
I bought my son a 10$ battle pass for fortnite and he bought
I bought my son a 10$ battle pass for fortnite and he bought more with out my knowledge i need my money back i was only trying to buy a 10$ pass … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
2,702 satisfied customers
Well, someone has stolen my credit card number off
Well, someone has stolen my credit card number off Playstation. I have a whole month worth of charges. … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
1,067 satisfied customers
Someone hacked my son's account. [email protected] Ps4.
What's the brand and model of your computer? And the Operating System (OS)?… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
1,365 satisfied customers
I would like to have multiplayer for fortnite on my ps4.
I would like to have multiplayer for fortnite on my ps4 … read more
Rafi
Rafi
IT Manager
Bachelors of Science
5,072 satisfied customers
My son cant access his account. Ps4. I guess he was
I guess he was suspended for a while but that ended today but he cant get on … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
634 satisfied customers
My son forgot hin password. Its a ps4. Changing email back
My son changed the primary psn and we dont know the pw to change it back to the previous psn which is my email address. Its been like 3 days now with him not being able to put in a psn to play and its not ok. We spent so much money on play station money its really a piss off.… read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
297 satisfied customers
I tried to login back in to my PlayStation account and it
I tried to login back in to my PlayStation account and it locked me out and when I try to change the password ***** I put in my birthday it's keep telling me it's incorrect … read more
Dustin
Dustin
Support Technician
8,787 satisfied customers
I am locked out of my account and I don't know my password,
I am locked out of my account and I don't know my password, when I tried resetting it it asked for verification for my birthdate but my son is underage so he put a random birthdate so he can't reset t… read more
Mr.Med
Mr.Med
2,699 satisfied customers
My son was use my credit card on my Playstation and I call
My son was use my credit card on my Playstation and I call my bank. They said I need it to call youse so I can get my money back. It was 10 payments on 03-22-2020 at 9:00pm … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,424 satisfied customers
I need help with changing my password I don't know the
I need help with changing my password I don't know the birthday associated with the account … read more
Richard
Richard
Network Specialist
IT Manager, Consultant
65,314 satisfied customers
I can't sign into PlayStation Network. Well the short
Well the short version is when I bought this PlayStation in 2017 my neighbor's son sign in to network and I do not know what email or password ***** he used to to get us online and now I have my brother ordered Netflix I can't get it because I can't sign into my PlayStation Network … read more
UgoA
UgoA
BA/BS
1,121 satisfied customers
My sons Xbox updated itself, and he lost his fortnite
My sons Xbox updated itself, and he lost his fortnite account. And he also lost his Xbox Live account so when I try email on xbox and password ***** then asks me to put in a security code which is und… read more
Rafi
Rafi
IT Manager
Bachelors of Science
5,072 satisfied customers
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Meet the Experts:

Byron

Byron

PC Support Tech

699 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Russell H.

Russell H.

Internet and LAN

485 satisfied customers

11 years work with Internet/IP, routers, networks, servers

Chris L.

Chris L.

Support Specialist

459 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

451 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

A. Stevens

A. Stevens

Network Administrator

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

Miro

Miro

Computer Support Specialist

335 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Steve Herrod

System Administrator

255 satisfied customers

Fully conversant with Networking (LAN/WAN) and associated systems (Active Directory/Firewalls etc)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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