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Related Networking Questions
I need to speak to a rep regarding reset up of router. Spoke
I need to speak to a rep regarding reset up of router … read more
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Kent
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Bachelor of Science in Information Technology
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I have an ARRIS Modem and receive Internet on my OLD Dell
I have an ARRIS Modem and receive Internet on my OLD Dell Computer on link.... Motorola-EEC7E but can't receive Internet on my NEW computer with Windows 10 link .... Motorola-EEC7E-5G ..... why??? … read more
Divyansh
Divyansh
Bachelor's Degree
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Received new modem fr Spectrum, have internet, but channels
Received new modem fr Spectrum, have internet, but channels won't load. Tried rebooting. No joy. It does seem to have a different MAC address than new modem. … read more
Rennan Lui
Rennan Lui
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Associate Degree
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I was trying to change my password for my wifi router. The
Hello. good evening. I was trying to change my password ***** my wifi router. The password ***** is custom.507.liquid … read more
Ashik
Ashik
Master's Degree
12,664 satisfied customers
We have a 2G and 5G. Currently they both have the same
We have a 2G and 5G. Currently they both have the same password, but we are wondering if we can leave the 2G password ***** it is and but change the 5G password. Is that possible and how do we go abou… read more
Ashik
Ashik
Master's Degree
12,664 satisfied customers
Having trouble with my wifi network and I wish to have more
Having trouble with my wifi network and I wish to have more tricks up my sleeve than just unplugging it and then plugging it back in … read more
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Rennan Lui
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I can't get my new printer to print. I think I need to
I can't get my new printer to print. I think I need to change my WiFi name … read more
Shefin
Shefin
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I cannot access the 5G network that I should be on. But mit
I cannot access the 5G network that I should be on. … read more
Samuel NetEngineer
Samuel NetEngineer
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I need help with my password for whatever reason it's not
I need help with my password ***** whatever reason it's not working … read more
Ricky
Ricky
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I have a Roku and it wont connect with my 5G internet. I can
hi - I have a Roku and it wont connect with my 5G internet … read more
Dustin
Dustin
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Is this xfinity tech support? I wish I could call. Can you
Can you tell me the difference between 2G and 5G wifi? … read more
Moses C
Moses C
Bsc
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I was fold by a internet provider that I needed t contact
I was fold by a internet provider that I needed t contact you to make a password ***** to our modem. I would like for the password ***** be the same for both our 2G and 5G service. … read more
Kyle A
Kyle A
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Trying to Connect Google Home device. Was running fine and
Good morning. Trying to Connect Google Home device. Was running fine and our ISP changed out router. There are 2 bans 2G and 5G. I have set both new passwords, but can't connect … read more
Richard
Richard
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IT Manager, Consultant
21,155 satisfied customers
I need to connect my security system to my WiFi. Arris I'm
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Bing
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I have a NetGear Model Ex7000 WiFi range extender with 2g &
I have a NetGear Model Ex7000 WiFi range extender with 2g & 5g bands. I've tried to get internet on my iPhone 10R, 6, and ipad using both bands. The devices recognize the extender 2gext and 5gext band… read more
Alex Royce
Alex Royce
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My Netgear N600 wifi range extender WN2500RPx2 is less than
My Netgear N600 wifi range extender WN2500RPx2 is less than 10ft from my wifi router. The 5G icon is solid green, but the 2G icon keeps disappearing. … read more
Suhasini Velu
Suhasini Velu
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255 satisfied customers
I have a netgear 98 with 2 band - 5g and 2g. both bands
I have a netgear 98 with 2 band - 5g and 2g. both bands usually always showed as available for wifi to all of my smart devices as netgear98-5g and netgear98. Now my router is no longer transmitting Ne… read more
Bing
Bing
Freelance IT Consultant
3,166 satisfied customers
Hi. For wireless service for my laptop, I am using my brothers
Hi. For wireless service for my laptop, I am using my brother's old Linksys Wireless-G 2.4 GHz router, which runs through our Arris modem. Last night, our internet service was interrupted. This mornin… read more
Kevin
Kevin
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High School or GED
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Meet the Experts:

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

469 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

459 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

441 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

Miro

Miro

Computer Support Specialist

351 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

System Administrator

255 satisfied customers

Fully conversant with Networking (LAN/WAN) and associated systems (Active Directory/Firewalls etc)

PCDrMiller

PCDrMiller

Computer Support Specialist

117 satisfied customers

Windows Systems Administration, Active Directory, Servers, WSUS, SCCM

Drew

Drew

Network Specialist

85 satisfied customers

Using 30+ years of experience to help you get it working.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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