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Related Networking Questions
Under smart hub amazon prime does not show. My smart hub
Yes. My smart hub shows Netflix and others. Rebooted tv and says software up to date. … read more
Rennan Lui
Rennan Lui
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Associate Degree
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We recently moved and our Visio smart tv will not connect to
We recently moved and our Visio smart tv will not connect to internet so that we can access Netflix, amazon prime, etc. I am not tech savvy so speak slowly, lol … read more
Bing
Bing
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Prompt says "No network connection" - Go to wifi. When I
Prompt says "No network connection" - Go to wifi. When I access wifi, the prompt says "signal is strong." Going back the prompt says "Service Unavailable" - contact www.av-android/contactus, Error Cod… read more
Jason Jones
Jason Jones
AAS Information Technology
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I keep getting an on-screen dialogue that says I have an
I keep getting an on-screen dialogue that says I have an InternetConnectivty Problem. I have done everything they suggest, but that dialogue does not go away nor does it let me receive Prime Video. … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
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In middle of amazon prime show, it stopped and said I didn't
In middle of amazon prime show, it stopped and said I didn't have enough bandwidth. I turned off my router and restarted it. Still didn't work. Just went round and round. It has worked all day. Now al… read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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Samsung. I'm unable to access Prime Video on my TV. When I
Samsung. I'm unable to access Prime Video on my TV. When I try the app it stars not available is there a TV function that requires to be actio? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I have a Sony Bravia KDL-32S3000 with a USB Wireless LAN
I have a Sony Bravia KDL-32S3000 with a USB Wireless LAN adapter model UWA-BR100. When I check network status I get Wireless Device, Local Access and Internet access all OK. Here are my problems. 1. W… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
2,375 satisfied customers
My samsung un55nu8000 does not connect to the internet. It
My samsung un55nu8000 does not connect to the internet. It connects with my new Arris SBG7400AC2 wireless router but doesn't get through to the internet. All other devices are connecting; laptops, sma… read more
Dan Potts
Dan Potts
1,898 satisfied customers
Omg!!! We are getting error code 109139 and it says the
Omg!!! We are getting error code 109139 and it says the connection chain is incomokete and signer is not registered … read more
Miro
Miro
1,817 satisfied customers
I have a model UN40EH5300FXZA smart tv. we seldom use the
I have a model UN40EH5300FXZA smart tv. we seldom use the smart hub as we can get netflix via dish network. We do however have an amazon prime membership, so we wish to use the tv for that. when i clc… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,356 satisfied customers
When I try to open the APP icon it tells me I am not
When I try to open the APP icon it tells me I am not connected to the internet. The internet provider has troubled shot everything and there is not a problem with the internet … read more
Bing
Bing
Freelance IT Consultant
907 satisfied customers
My Roku said there was not enough space for Prime. I
My Roku said there was not enough space for Prime. I followed the directions to restart. Now my remote won't connect to me wireless. (everything else does) … read more
Bing
Bing
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I moved to a new house and replaced myApple router with a
I moved to a new house and replaced myApple router with a new Netgear Orbi system. Now my Sony KDL52XBR9 will not connect the internet. I run Network setup, and it says all is good, with numbers that … read more
Bing
Bing
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Been waiting for a half hour on the ‘8 minutes to answer'
Been waiting for a half hour on the ‘8 minutes to answer' Trying again.Connected to wi-fi network strong signal. But try to get movie/ stream video... get a “not able to connect to our servers”… read more
Dan Potts
Dan Potts
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I am confused about how to connect into Amazon Prime Video.
I am confused about how to connect into Amazon Prime Video. … read more
Nathan
Nathan
Bachelors of Science
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I put in a new modem and need to connect my smart TV so it
I put in a new modem and need to connect my smart TV so it can use my Amazon Prime. The modem is new because I kept getting movies stopped because of "not enough bandwidth". Now I get "internet connec… read more
David L
David L
Bachelor's Degree
6,307 satisfied customers
My internet and wireless show that they are connected.
My internet and wireless show that they are connected. However, when I clink on Netflix it says I am not connected to the network. My Roku does show on the screen, but I cannot get into any of the pro… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,149 satisfied customers
I have a Mac Desktop, 2 macbook pro, 1 HP laptop, 1 iphone,
I have a Mac Desktop, 2 macbook pro, 1 HP laptop, 1 iphone, 1blackberry smart phone. I'm installing a cable modem for 20MB download and 10MB upload speed. I plan to use the connection mainly to watch … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,695 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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