How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ricky - Expert Tech Your Own Question
Ricky - Expert Tech
Ricky - Expert Tech, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 4239
Experience:  5+ Years in Tech Support
98270431
Type Your Networking Question Here...
Ricky - Expert Tech is online now
A new question is answered every 9 seconds

I have a linksys wireless router I am trying to pair with a

Customer Question

I have a linksys wireless router I am trying to pair with a meraki device. Is that possible?
JA: What's the model of your Linksys router?
Customer: Wrt54g v5
JA: What have you tried so far?
Customer: Connecting the two with a USB and powering each on and off. I'm not good at this stuff
JA: Anything else you want the Network Expert to know before I connect you?
Customer: Not that I can think of right now
Submitted: 8 days ago.
Category: Networking
Expert:  Ricky - Expert Tech replied 8 days ago.

Hi, my name is Ricky and I will do my best to help you today. What type of Meraki device are you using?

Customer: replied 8 days ago.
Mx64
Expert:  Ricky - Expert Tech replied 8 days ago.

Okay, that device will need to be connected by ethernet, not USB. You can find the setup instructions here: https://documentation.meraki.com/MX/Installation_Guides/MX64_Installation_Guide

Customer: replied 8 days ago.
Ok I cant do that, there is only one ethernet cable port on it, and that has to hook to my modem for work
Expert:  Ricky - Expert Tech replied 8 days ago.

Are you sure you have an MX64? That should have 4 ethernet ports.

Customer: replied 8 days ago.
Ur right there r, I'm sorry. Continue. I was confusing ethernet with usb. I suck at this stuff
Expert:  Ricky - Expert Tech replied 8 days ago.

Okay, plug the modem into the MX64, then use an ethernet cord to connect the MX64 to the internet port on the router.

Customer: replied 8 days ago.
Ok
Expert:  Ricky - Expert Tech replied 8 days ago.

Thank you

Customer: replied 8 days ago.
Now what?
Expert:  Ricky - Expert Tech replied 8 days ago.

Once you've done that you should be able to connect to your wifi network as normal.

Customer: replied 8 days ago.
It's not working
Expert:  Ricky - Expert Tech replied 8 days ago.

This is a very complex device - please go through all of the setup instructions here: https://documentation.meraki.com/MX/Installation_Guides/MX64_Installation_Guide

Typically these devices are used for businesses that need extra security rather than home networks.

Customer: replied 8 days ago.
The meraki is fine, I finally got it to show the white light, that days it is working. I got it to work with my ahava work phone, so I k ow it is functioning properly
Customer: replied 8 days ago.
I just cant seem to get it to connect to the linksys to give internet to anything else
Customer: replied 8 days ago.
Should I resent the linksys?
Expert:  Ricky - Expert Tech replied 8 days ago.

It seems the MX64 should have wireless capability and should not need the Linksys at all. Please disconnect the Linksys and see if you are getting a wireless signal from the Meraki.

Customer: replied 8 days ago.
Nothing
Expert:  Ricky - Expert Tech replied 8 days ago.

Okay, in that case I recommend calling Cisco Meraki directly at 1 (415) 937-6671 as I only have access to the documentation I sent.

Customer: replied 8 days ago.
Tha k u
Expert:  Ricky - Expert Tech replied 8 days ago.

You're welcome