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A couple months ago we got a new tower modem. Since then I
A couple months ago we got a new tower modem. Since then I bought smart outlets and was unable to connect. after contacting their customer service they asked me if the modem has a dual band router. th… read more
Sushil S
Sushil S
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My roomba doesn't want to connect with the wi-fi network on
My roomba doesn't want to connect with the wi-fi network on my phone. I disconnected the roomba when we left for vacation and when I got back I have problems. Can you suggest anything? … read more
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Sandeep Mukherjee
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I have a netgear ac750 it has a plug on the side can I run a
I have a netgear ac750 it has a plug on the side can I run a ethnet cable from my router to the unit … read more
ABDULRAMEESH PUTHANP
ABDULRAMEESH PUTHANP
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I need to connect my security system to my WiFi. Arris I'm
Arris I'm told I need to disconnect the 5G, then connect my system, then reconnect my 5G … read more
Bing
Bing
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I need to open my 2.4 network on my iPhone 7 to get my house
i need to open my 2.4 network on my iPhone 7 to get my house cam on wireless … read more
Ashik
Ashik
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I've been trying to set up my new Netgear AC1200 extender
I've been trying to set up my new Netgear AC1200 extender w/my Arris modem. I keep being set in circles. Should I use my desktop or laptop computer instead of my smartphone? … read more
Jason Jones
Jason Jones
AAS Information Technology
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How do I access the messages on Telstra netgear- says memory
How do I access the messages on Telstra netgear- says memory full but when I try to login in wants an administrator name????????? … read more
Randy IT Tech
Randy IT Tech
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I forgot my password for my cisco_962A4AFB. I never did.
I'm trying to connect to this WiFi a iRobot and it will not let me connect to my att network so it shows me a Cisco router but I don't know the password.… read more
Jeremy K
Jeremy K
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I have a netgear wifi extender that plugs into the wall. I
I have a netgear wifi extender that plugs into the wall. I am having trouble getting it to work. I was wondering if you could help me through it. I have set it up by a cannot connect to it on my phone… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
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I have purchased Netgear C6300 / Router AC1750. In a couple
I have purchased Netgear C6300 / Router AC1750. In a couple of months after purchase the system was reconfigured, Case # ***** 723 39. Internet provider is Comcast. Now I have a bunch of problems: my … read more
Jason Jones
Jason Jones
AAS Information Technology
12,406 satisfied customers
Do i have Netgear 2.4 or 5.0? None. ??? I don't know what
do i have Netgear 2.4 or 5.0 ? JA: How much experience do you have with this particular NETGEAR router? Customer: none JA: What happened right before this popped up? Customer: ??? JA: What confuses yo… read more
Byron
Byron
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Bachelor's Degree
699 satisfied customers
Is this live help? Is this live help? Netgear, Devices
Devices connected directly to extender work fine (i.e.: sonos). The 2.4 stopped working about 24 hours ago for no reason but 5 was working. I then reset the extender. Now neither 2.4 or 5 are working, but sonos still is.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Have a number of laptops in my office that can see wifi
Have a number of laptops in my office that can see wifi connections of our neighbours but not our own. It does not seems to be related to windows versions, as some are 7 and some are 10. We have to pl… read more
Byron
Byron
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Bachelor's Degree
699 satisfied customers
I have an N600 WiFi Range extender, I have it up and running
I have an N600 WiFi Range extender, I have it up and running an I can see it on my computer but when I put in my Home password ***** says it is a mismatch… read more
Randy IT Tech
Randy IT Tech
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We have a netgear universal range extender, model WN3000RP
We have a netgear universal range extender, model WN3000RP V1H2 that we use with our Comcast wifi router. It shows 5 bars of signal, but we cannot connect our devices. The base signal may only be 2-3 … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
2,013 satisfied customers
I have a netgear router N600 wireless dual band router WNDR3400v2.
I have a netgear router N600 wireless dual band router WNDR3400v2. and can not connect android phones. Apple products connecting fine. I tried changing security to WPA -PSK TKIP and renaming router SS… read more
Byron
Byron
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Bachelor's Degree
699 satisfied customers
I cant seem to b picking up the 5G newtork on my Netgear WNDR3700.
I cant seem to b picking up the 5G newtork on my Netgear WNDR3700. The SSIS is enables nut noshow. Plaese help anyone.… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I am trying to connect to a NETGEAR 2.4 G WIFI router (with
I am trying to connect to a NETGEAR 2.4 G WIFI router (with WAP-PSK SECURITY ENABLED) from my DELL 5100 INSPIRON but I never receive a network address after makeing the physical MAC connection with th… read more
Eric K.
Eric K.
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High School or GED
510 satisfied customers
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Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

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IEEE, Microsoft

Kevin

Kevin

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Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

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CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

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13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

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Chris L.

Chris L.

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Kamil Anwar

Certified Networking Engineer

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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