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NOTHING WORKS. no internet, number 3 is a red light. This is
NOTHING WORKS. no internet, number 3 is a red light. This is the second one i have had as phone suppler determined it was a faulty router. That cost $30. Mow I have one that still doesn't work, and I … read more
Amaresha K
Amaresha K
BE
480 satisfied customers
My ATT black box is blilnking red. Not really it is
my ATT black box is blilnking red. JA: I'll do all I can to help. Can you tell me more about what's going on? Customer: Not really it is blilnking red JA: Is there anything else the Expert should be a… read more
Rahul Rajan
Rahul Rajan
Subject Matter Expert
Diploma (Mechanical Designing)
320 satisfied customers
Can't get iPhone or iPad to attach to WiFi. Don't have a
Lime green on/off, Orange I, blue antenna, lime green 3, & the button that is blue antenna thing( I think). All was ok til 1 week ago when I realized the devices weren't on the WiFi. Did the on/ of on the router with no help. Called Charter they checked the modem. It's ok. They had me pull the power from the router & press & hold a tiny button labeled WiFi on/off. The blue lights both came on now but my phone & pad don't offer the Netgear 55 choice. … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
2,198 satisfied customers
Our Netgear router is not working. I have spoken to our
Hi, our Netgear router is not working. I have spoken to our internet provider and the internet is coming into the modem just fine, but the wi-fi and internet access from the router is not. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
855 satisfied customers
I have a Netgear Modem N300 and a Netgear Router Nighthawk
Hi I have a Netgear Modem N300 and a Netgear Router Nighthawk R800 the Router had a update the other day and since then the internet was dropping out. My son has reset both and now the Modem does not … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,727 satisfied customers
I've tried reboting my system to no aval. the wifi says it
i've tried reboting my system to no aval. the wifi says it up but not working. and my box is down … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,996 satisfied customers
I bought a netgear router yesterday and I can't get it to
I bought a netgear router yesterday and I can't get it to connect to the internet. … read more
hongkongpom
hongkongpom
Computer Desktop Support Technician
Associate Degree
543 satisfied customers
Here. I have bee having heaps of problems with my Bigpond
I have bee having heaps of problems with my Bigpond connection and after two days of dialog with BP tech support I have managed to resore my internet. However there is a problem with the BP supplied modem that showed no internet connection. After many wasted hours/days I reverted to a DGN2200 that I had and was able to restore my connection. However, the internet led light either blinks or stays red (for unknown reason. Yet I have internet connection. BP was unable to assist … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
185 satisfied customers
I have at&t Uverse, but its not working. I have an Apple Airport
I have at&t Uverse, but its not working. I have an Apple Airport Extreme router. I have the blue ethernet cord attached to my router and my Uverse box, the yellow ethernet to my computer, and the gree… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
501 satisfied customers
How do I uninstall my N300 Wireless Router and start over?
How do I uninstall my N300 Wireless Router and start over? Something has happened to my system, my password XXXXX longer works and I think someone has been in my system recently.… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,278 satisfied customers
Router failed. Internet connection good. When hooked directly
Router failed. Internet connection good. When hooked directly from modem to computer, everything works. When router is put back online in-between, cannot connect to server is what the computer says. T… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,985 satisfied customers
I am a broadband ethernet connect working on my laptop, and
I am a broadband ethernet connect working on my laptop, and now installed a netgear N150 wireless usb adaptor. The netgear icon says it's connected to the broadband, and the windows wireless connectio… read more
Rojus Alappat
Rojus Alappat
High School or GED
169 satisfied customers
I just purchased NETGEAR Push2TV HD Wireless Display. My TV
I just purchased NETGEAR Push2TV"HD Wireless Display. My TV is a Samsung with HDMI connections. My laptop computer is Alienware 14X with Intel Wireless Display installed. I followed instructions, plug… read more
AJ Bunde
AJ Bunde
Server/Network Engineer
Vocational, Technical or Trade Scho
63 satisfied customers
lately the netgear WGT624 v4 doesnt have the wirless blue
lately the netgear WGT624 v4 doesn't have the wirless blue light blinking and we cannot keep the wireless connection. we have tried to shutdown everything, computer, cable modem, and netgear, then res… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,178 satisfied customers
LED router light is continuously on, no blinking cannot get
LED router light is continuously on, no blinking cannot get internet this is the result of trying to "reconfigure" router using netgear help site.… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
Just purchased wireless-G Range expander. running Cd for setup.
Just purchased wireless-G Range expander. running Cd for setup. First step is "Performing SIte Survey" GIves "Site survey fail. Please try again." I tried again--no luck. What can I do next?… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
My broadband contection is via Cablevision, they on regular
My broadband contection is via Cablevision, they on regular schedule change there IP address. My NetGear Range Max N router does not recognize the new ip when it changes. Thus i have to reboot the sys… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
Hi, I hava a new netgear dgn2000 (my PC has Vista x64). I
Hi, I hava a new netgear dgn2000 (my PC has Vista x64). I had to set up the dgn2000 manually as the wizard didn't work. Internet is fine, wireless and LAN is fine. however, if I switch off my main PC … read more
Todd G
Todd G
Bachelor's Degree
77 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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