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Related Networking Questions
New wifi and want to connect my Alexa. Arris. Nothing. Need
new wifi and want to connect my Alexa JA: Who makes your router? Customer: arris JA: What have you tried so far? Customer: nothing JA: Anything else you want the Network Expert to know before I connec… read more
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I can't seem to find the correct WiFi network to connect my echo dot … read more
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Alexa is not connected to the internet. Can I connect her
Alexa is not connected to the internet JA: Are you able to connect using an ethernet cable? Customer: Can I connect her from my computer? JA: Which lights are colored and/or blinking on your router? C… read more
IT Miro
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Trying to connect my new alexa to wifi. Frontier. Unplugging
unplugging router and re-starting, going to settings on iphone ... … read more
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Iim having issues getting my 3rd generation echo dot to
Hi. Iim having issues getting my 3rd generation echo dot to connect to my wifi. can you please assist me? … read more
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Just got dot and can't get it on wifi. Don't know it's in
Just got dot and can't get it on wifi JA: Are you able to connect using an ethernet cable? Customer: Don't know it's in other part of house JA: Which lights are colored and/or blinking on your router?… read more
bbao
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Had to change routers and cannot get my alexa and dot to
Had to change routers and cannot get my alexa and dot to connect … read more
Russell H.
Russell H.
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I am unable to get Alexa to connect to the internet. Have
I am unable to get Alexa to connect to the internet. Have tried several times over the past few weeks, bought a new router and am using a Samsung/Android (7.1.1) as my smartphone with the Amazon Alexa… read more
Sheri
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I purchased my second Echo and have trouble connecting to
I purchased my second Echo and have trouble connecting to WiFi. Help! … read more
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Echo not connecting to WiFi. I have pushed the setup button
Echo not connecting to WiFi. I have pushed the setup button at the bottom, but in only restarts and does not connect to WiFi. … read more
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I cannot connect alexa to wi/fi ??? I am now with Spectrum.
I cannot connect alexa to wi/fi ??? JA: I'll do all I can to help. How long have you been dealing with this? Customer: I am now with Spectrum JA: Do you plan on doing the work yourself? Customer: I so… read more
Russell H.
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I cannot make mt alexa dot connect to my internet - I must
I cannot make mt alexa dot connect to my internet - I must have an account because im getting must on the phone from amazon music. What gives? … read more
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I m trying to connect my Echo Dot to WiFi. Got it for
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TRYING TO PAIR AN ALEXA WILL NOT ACCEPT MY WIFI PASSWORD.
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We have had an echo dot account. We switched to Spectrum
Hi We have had an echo dot account. We switched to Spectrum with a new router name and password. We are now having a problem where Alexa says we are not connected to *****: I'll do all I can to help. … read more
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Ihave the echo dot and the tall alexa. Both are a few weeks old … read more
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I am installing the alexa dot but it will not respond to my
I am installing the alexa dot but it will not respond to my wi fi. I type in my password ***** it comes back bad password ***** it is the correct password ***** works in all of my devices. what do I d… read more
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My Amazon Echo will not connect to the router after I changed
My Amazon Echo will not connect to the router after I changed from ATT dsl to ATT Uverse. When I enter the password ***** my I Phone, I get error 7:1:17:6:1.… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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