Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to change my Linksys router passwords due to…

Customer Question
HI, I am trying...

HI, I am trying to change my Linksys router passwords due to hacking, but I am having trouble figuring this stuff out

Technician's Assistant: When did you last change your Wi-Fi password?

I haven't changed it, it's still the one written on the bottom of the unit.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Could you please restate your question, what Wi-Fi network. I have been using the router for a long time.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I'm not sure what has to be known in order to get the help I need

Submitted: 2 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 5 minutes by:
6/6/2018
Network Technician: Karthik, System Administrator replied 2 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Networking Question
Network Technician: Karthik, System Administrator replied 2 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the model number of the Linksys router?

Ask Your Own Networking Question
Customer reply replied 2 months ago
Linksys Max-Stream AC1750
Network Technician: Karthik, System Administrator replied 2 months ago

Do you have any computer like Window PC or Macbook? So that We can access the linksys Smart WiFi Page and change the router password.

Ask Your Own Networking Question
Customer reply replied 2 months ago
Hello, are there?
Customer reply replied 2 months ago
I am using a a windows pc right now
Network Technician: Karthik, System Administrator replied 2 months ago

I could see that, you have requested for Secure Remote Assistance but the payment is getting failed. In this case, You can contact JustAnswer's Customer Service for payment related question by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support or You can also reach them via Phone: 1-***-***-****

Ask Your Own Networking Question
Customer reply replied 2 months ago
I just got off the phone with the bank, they wanted to know if I had authorized this payment. It should now be all taken care of.
Customer reply replied 2 months ago
Are you still there?
Network Technician: Karthik, System Administrator replied 2 months ago

Okay, May I know how this computer is connected to the Linksys router? Is it through WiFi or Ethernet cable?

Ask Your Own Networking Question
Customer reply replied 2 months ago
are you there?
Network Technician: Karthik, System Administrator replied 2 months ago

Let me take care of this issue by taking a secure remote access using secure remote connect. Now could you please click on the given below link: http://www.justanswer.com/remotedesktop/join.aspx?Session=c970eaf2-689b-4c8a-b77a-4a08133f9c18

Once on the site DO NOT close the Join Session Popup

Click Download App

Once Downloaded

Click Launch App

Ask Your Own Networking Question
Network Technician: Karthik, System Administrator replied 2 months ago

I have done with resetting the linksys router and reconfiguring it. You have changed your router dashboard password ***** now it is working find. If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating. See you again soon!

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Karthik Your Own Question
Karthik
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
519 Satisfied Customers
Experience: Senior Engineer at CSS Corp

Karthik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I am trying to flash a 3200wcm router with express vpn and
Hi, I am trying to flash a 3200wcm router with express vpn and when I get to the screen asking for the routers password ***** enter the password ***** the bottom of the router but it says it is incorr… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I need to change a password on a bank account because I got
I need to change a password ***** a bank account because I got hacked and can't figure out what to do … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I want to change my password for my WIFI. I would say that
My son thinks that I might have had a breach to my computer.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I forgot my Wi-Fi password and cannot access my wi-fi. I
I forgot my Wi-Fi password ***** cannot access my wi-fi … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I bought the Linksys AC 1200 Boost Ex - wifi range extender.
I bought the Linksys AC 1200 Boost Ex - wifi range extender. Could you please tell me how to log into the divice & change the password … read more
Karthik
Karthik
System Administrator
Bachelor of Engineering
519 satisfied customers
I am trying to register my new kindle but having a problem.
I am trying to register my new kindle but having a problem … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
How can I recover my router password? Don't remember but the
Don't remember but the thing is everytime I got near the router it automatically connected to my cell phone. Last time was december. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Helo, I need help with my password phrase to set up canon
helo, I need help with my password ***** to set up canon printer wireless on my IMac … read more
Karthik
Karthik
System Administrator
Bachelor of Engineering
519 satisfied customers
How can I reset my password since i forgot my old one.
how can I reset my password ***** i forgot my old one … read more
Josh
Josh
It Support Specialist
Associate Degree
5,159 satisfied customers
I need to reset the password on my router. I do not when, I
I do not when , I still have access to the router but I am setting up a new unit and none of the passwords are working. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Cannot have wi-fi on my cell phone because I forgot pass
cannot have wi-fi on my cell phone because I forgot pass word to my wi-fi system. … read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I have a new router/modem but how do we get our old kindle
I have a new router/modem but how do we get our old kindle fire to couple with it … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Cant get on line. Tab10. I have security code for my wifi,
I have security code for my wifi, but it doesnt do the trick… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Forgot guest password, just purchased the router about two
just purchased the router about two months ago and forgot to write down all the passwords - this is for our second home and have not been here since since up! … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I don't seem to have a password that will connect my
I don't seem to have a password ***** will connect my wireless … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My kindle fire will not log on to the kindzebra. this started
my kindle fire will not log on to the kindzebra. this started 3 days ago it sayes authentication problem. both of the kindles are doing it .the other one was about 2weeks ago… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have a Linksys E2500. I have four hardwired devices and three
I have a Linksys E2500. I have four hardwired devices and three wireless devices using this router. I am having to reset the router about every three hours to keep the two of wireless devices connecte… read more
Daniel B.
Daniel B.
Network Designer
Bachelor\u0027s Degree
213 satisfied customers
I have recently purchased a Kindle by Amazon with 3G and Wi-Fi.
I have recently purchased a Kindle by Amazon with 3G and Wi-Fi. I am having trouble connecting to the wi-fi. We have two laptops and a wireless printer and have not had any trouble connecting to the r… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x