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New router need to change my password for Alexa One to pick…

Customer Question
New router need to...

New router need to change my password ***** Alexa One to pick up wireless

Technician's Assistant: When did you last change your Wi-Fi password?

About a week ago

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

No am connected by an I Pad & mobile phone

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I do not think so @ this time

Submitted: 2 months ago.Category: Networking
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Answered in 3 hours by:
6/6/2018
Network Technician: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Networking
Satisfied Customers: 2,014
Experience: Bachelor's Degree in Computer Science, 20+ years experience.
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Greetings and welcome to Just Answer. I just came on line and noticed your question had been sitting for a while. I apologize for the wait you've endured, my name is ***** ***** I'll be advising you. May I know your name please?

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