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I have forgotten the name for my modem. Netgear. The name of…

Customer Question
I have forgotten the...

I have forgotten the name for my modem

Technician's Assistant: Who makes your router?

Netgear

Technician's Assistant: What have you tried so far?

The name of my router (DCF8E1)

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I just need my username and want to change my password.

Submitted: 2 months ago.Category: Networking
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Customer reply replied 2 months ago
No
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 minutes by:
6/4/2018
Network Technician: Suhasini Velu,
 replied 2 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily.

What is the model number of your router?

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Customer reply replied 2 months ago
3HWD14AW004D51
Network Technician: Suhasini Velu,
 replied 2 months ago

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

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Customer reply replied 2 months ago
CAN WE CONTINUE IN MESSAGING?
Network Technician: Suhasini Velu,
 replied 2 months ago

Sure.

What computer do you have?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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