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I lost internet connection on all devices. Our provider

Customer Question
I lost internet connection...

I lost internet connection on all devices. Our provider Cox Cable claims that their signal shows excellent speed and connectivity. My Linksys router was flashing prior to losing everything. I tried a hard reset but have had no luck

Technician's Assistant: What's the model of your Linksys router?

EA7300

Technician's Assistant: What have you tried so far?

A hard reset, unplugging the power for a few minutes

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Just how to test the device

Submitted: 2 months ago.Category: Networking
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Answered in 15 hours by:
6/3/2018
Network Technician: Harry, CCIE replied 2 months ago
Harry
Harry, CCIE
Category: Networking
Satisfied Customers: 2,832
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
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Customer reply replied 2 months ago
No thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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