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I have a Dell Laptop. I can't get the "wireless off" in the…

Customer Question
I have a Dell...

I have a Dell Laptop. I can't get the "wireless off" in the mobility center to highlight, so I can turn it on. And yes, I've gone through the fn keys.

Technician's Assistant: Does your network appear in the Wi-Fi list on your laptop?

I don't know what you mean.

Technician's Assistant: Which lights are solid and which are blinking on your router?

I have a Verizon wired router. Power, LAN, Dsl and internet are lit.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, thanks.

Submitted: 2 months ago.Category: Networking
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Answered in 1 day by:
6/3/2018
Network Technician: Harry, CCIE replied 2 months ago
Harry
Harry, CCIE
Category: Networking
Satisfied Customers: 2,841
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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