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The fbi is asking people to reset their routers. I have a…

Customer Question
The fbi is asking...

The fbi is asking people to reset their routers. I have a Lynxsys EA6300 router. should I just leave the router on and press the red reset button?

Technician's Assistant: What device(s) are you connecting to your EA6300 network?

Two computers, a printer, and a Roku device

Technician's Assistant: What have you tried so far with your router?

Nothing

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

No, just whether I should turn off the router before I use a small pen to press the red reset button

Submitted: 2 months ago.Category: Networking
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Answered in 13 minutes by:
5/28/2018
Network Technician: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Networking
Satisfied Customers: 1,939
Experience: Bachelor's Degree in Computer Science, 20+ years experience.
Verified

Hello and welcome to Just Answer. My name is ***** ***** I'll be assisting you. The FBI recommendation was to reboot your router, not reset it to factory.

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Network Technician: Wes, Consultant replied 2 months ago

Turn it off for 30 seconds, then turn it back on and you're good to go. Be on the lookout for any updated firmware from Cisco-Linksys here: https://www.linksys.com/us/support-article?articleNum=148392

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Network Technician: Wes, Consultant replied 2 months ago

As of the moment I'm writing this, I did not see any recent firmware releases for this router.

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Network Technician: Wes, Consultant replied 2 months ago

Providing you with this answer does not end our interaction. If it answers your question and you require no further assistance, please rate me with 5 stars before you leave. Keep in mind you are rating me, and the assistance I have provided you and not the JustAnswer website as a whole. If you need more advice on this issue, simply reply back. I'll be here.

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