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I need to make my wireless at home more secure. I have an…

Customer Question
I need to make...

I need to make my wireless at home more secure. I have an ASUS RT-AC66U Dual band 3x3 802.11AD Gb Router. I want to set up a separate “guest” access where guests can’t get to my computer via wireless I am connected to via this modem. Right now I have it set up with just a pass word to get on.

Technician's Assistant: When did you last change your Wi-Fi password?

I can’t even remember how to access it any longer. I do have some passwords, etc for it though. Can I even do this.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Anyone there?

Submitted: 2 months ago.Category: Networking
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Answered in 1 minute by:
5/25/2018
Network Technician: Suhasini Velu,
 replied 2 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily.

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Network Technician: Suhasini Velu,
 replied 2 months ago

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

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Customer reply replied 2 months ago
sorry. Took me a moment to figure this out.
I have not changed my password ***** a few years.
Customer reply replied 2 months ago
I have contacted from a laptop
Network Technician: Suhasini Velu,
 replied 2 months ago

Alright, no worries.

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Network Technician: Suhasini Velu,
 replied 2 months ago

On your laptop,Open a web browser, type 192.168.1.1 in the address bar, and then press Enter.

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Customer reply replied 2 months ago
Ok. Give me a minute to boot up laptop. Was working off of my ipad.
Network Technician: Suhasini Velu,
 replied 2 months ago

Alright.

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Customer reply replied 2 months ago
Ok. There. Asking for username and pw
Customer reply replied 2 months ago
I am using the last username and PW I had but it is not taking it.
Network Technician: Suhasini Velu,
 replied 2 months ago

Can you please try admin as your user name and password as your password.

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Customer reply replied 2 months ago
I am in now. Used Admin
Network Technician: Suhasini Velu,
 replied 2 months ago

On the left side, click Guest Network.

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Customer reply replied 2 months ago
That is not on the left side
Customer reply replied 2 months ago
It says “INTERNET SETUP” and NETWORK SET UP with some stuff under each
Network Technician: Suhasini Velu,
 replied 2 months ago

Or search for the guest network on the interface.

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Customer reply replied 2 months ago
I don’t know how to do that
Customer reply replied 2 months ago
Is there a number I could talk to someone live?
Network Technician: Suhasini Velu,
 replied 2 months ago

Am sorry, what are the options you see on your screen?

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Customer reply replied 2 months ago
I thought you could tell from the model number I gave you. Basically, there is SETUP, SECURITY, APP&GAMING, ADMIN, STATUS at the top
Customer reply replied 2 months ago
host of things in the middle dependind on what you click on at the top. On the side, there is “INTERNET SETUP and NETWORK SETUP as I stated before.
Network Technician: Suhasini Velu,
 replied 2 months ago

Am sorry.Please wait.

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Customer reply replied 2 months ago
There is also BASIC SETUP, MAC ADDRESS CLONE and ADVANCED ROUTING at top as well.
Customer reply replied 2 months ago
My screen looks nothing like that
Customer reply replied 2 months ago
Can my Asus router even have a guest as an option?
Network Technician: Suhasini Velu,
 replied 2 months ago

Click on internet Setup and search for guest access.

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Customer reply replied 2 months ago
I can not click on the internet set up words. No link there. Links only at top. No search anywhere either. This is going nowhere fast. Can I please get a refund on move on?
Network Technician: Suhasini Velu,
 replied 2 months ago

Since it can't be fixed through this chat you can contact our customer service for refund by going to this link: http://ww2.justanswer.com/customer-support or

You can also reach them via Phone: 1-***-***-****

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