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I need to make my wireless at home more secure. I have an…

Customer Question
I need to make...

I need to make my wireless at home more secure. I have an ASUS RT-AC66U Dual band 3x3 802.11AD Gb Router. I want to set up a separate “guest” access where guests can’t get to my computer via wireless I am connected to via this modem. Right now I have it set up with just a pass word to get on.

Technician's Assistant: When did you last change your Wi-Fi password?

I can’t even remember how to access it any longer. I do have some passwords, etc for it though. Can I even do this.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Anyone there?

Submitted: 25 days ago.Category: Networking
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Answered in 1 minute by:
5/25/2018
Network Technician: Suhasini Velu,
 replied 25 days ago
Suhasini Velu
Category: Networking
Satisfied Customers: 616
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily.

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Network Technician: Suhasini Velu,
 replied 25 days ago

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

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Customer reply replied 25 days ago
sorry. Took me a moment to figure this out.
I have not changed my password ***** a few years.
Customer reply replied 25 days ago
I have contacted from a laptop
Network Technician: Suhasini Velu,
 replied 25 days ago

Alright, no worries.

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Network Technician: Suhasini Velu,
 replied 25 days ago

On your laptop,Open a web browser, type 192.168.1.1 in the address bar, and then press Enter.

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Customer reply replied 25 days ago
Ok. Give me a minute to boot up laptop. Was working off of my ipad.
Network Technician: Suhasini Velu,
 replied 25 days ago

Alright.

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Customer reply replied 25 days ago
Ok. There. Asking for username and pw
Customer reply replied 25 days ago
I am using the last username and PW I had but it is not taking it.
Network Technician: Suhasini Velu,
 replied 25 days ago

Can you please try admin as your user name and password as your password.

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Customer reply replied 25 days ago
I am in now. Used Admin
Network Technician: Suhasini Velu,
 replied 25 days ago

On the left side, click Guest Network.

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Customer reply replied 25 days ago
That is not on the left side
Customer reply replied 25 days ago
It says “INTERNET SETUP” and NETWORK SET UP with some stuff under each
Network Technician: Suhasini Velu,
 replied 25 days ago

Or search for the guest network on the interface.

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Customer reply replied 25 days ago
I don’t know how to do that
Customer reply replied 25 days ago
Is there a number I could talk to someone live?
Network Technician: Suhasini Velu,
 replied 25 days ago

Am sorry, what are the options you see on your screen?

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Customer reply replied 25 days ago
I thought you could tell from the model number I gave you. Basically, there is SETUP, SECURITY, APP&GAMING, ADMIN, STATUS at the top
Customer reply replied 25 days ago
host of things in the middle dependind on what you click on at the top. On the side, there is “INTERNET SETUP and NETWORK SETUP as I stated before.
Network Technician: Suhasini Velu,
 replied 25 days ago

Am sorry.Please wait.

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Customer reply replied 25 days ago
There is also BASIC SETUP, MAC ADDRESS CLONE and ADVANCED ROUTING at top as well.
Customer reply replied 25 days ago
My screen looks nothing like that
Customer reply replied 25 days ago
Can my Asus router even have a guest as an option?
Network Technician: Suhasini Velu,
 replied 25 days ago

Click on internet Setup and search for guest access.

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Customer reply replied 25 days ago
I can not click on the internet set up words. No link there. Links only at top. No search anywhere either. This is going nowhere fast. Can I please get a refund on move on?
Network Technician: Suhasini Velu,
 replied 25 days ago

Since it can't be fixed through this chat you can contact our customer service for refund by going to this link: http://ww2.justanswer.com/customer-support or

You can also reach them via Phone: 1-***-***-****

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