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How do I get symbols and numbers on keypad? can't enter wifi…

How do I get...

How do I get symbols and numbers on keypad? can't enter wifi password ***** them.

Technician's Assistant: When did you last change your Wi-Fi password?

Its nrew

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Not sure

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Answered in 1 minute by:
4/18/2018
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,476
Experience: Years of experience and education.
Verified

Hello,

My name is***** will be the person helping you today.

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On which device are you entering the wifi password?

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Customer reply replied 4 months ago
wf-2630

On that screen, do you see a button that has abc or 123 on it? If so, touch that. That will change it for you.

Or are you entering the password ***** pressing up and down? If so, just continue pressing up or down until it cycles to symbols.

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Customer reply replied 4 months ago
No just answer my question

I don't understand. I answered you question. Did you follow those instructions?

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Customer reply replied 4 months ago
display has a phone type keypad, I get letters by pressing a key repeatedly, my pw has a symbol and a # in it, but the # key on pad doesnt take, and rhere;s no shift key to get numbers
Customer reply replied 4 months ago
there is no button with abs/123

Okay, you know how you get the letters by repeatedly pressing the keys? You get the symbols the same way, just press the keys more times.

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Customer reply replied 4 months ago
pressing lfetter kfeys just recycles the letters on that key, pressing # key many times geta me nothing

What happens when you tap the * key?

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Customer reply replied 4 months ago
Nothing

What happens when you repeatedly press the UP or DOWN key?

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Customer reply replied 4 months ago
gives blank, * Up n down arros do shift . Entered pw, but done option only shoed for brief seconds, now I have to start over
Very frustrating,
Also, Display needs a setting for Print. not just copy scan or fax

What happens if you press and hold some of the keys down?

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Customer reply replied 4 months ago
Entered pw correctly, still failed.

You were able to enter the symbols, but it still failed to connect?

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Customer reply replied 4 months ago
Entered pw correctly uc/lc # symbol and numeric, still failed

Thank you for responding. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,476
Experience: Years of experience and education.
Verified
Jason Jones and 87 other Networking Specialists are ready to help you
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Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 44
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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