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Related Networking Questions
I got a new computer and alexa cannot connect to the
I got a new computer and alexa cannot connect to the internet. I do not see the application in my apps folder. … read more
Russell H.
Russell H.
Internet and LAN
Vocational, Technical or Trade Scho
13,463 satisfied customers
I have an alexa echo and my wifi password has been changed.
I have an alexa echo and my wifi password ***** been changed. I have followed the instructions on the alexa app and cannot get this fixed. I think at this point I may have reset the alexa echo. Not su… read more
John Castle
John Castle
BSC in Computing Network Management and Design
996 satisfied customers
I am having trouble connecting Alex to my wifi. I am having
I am having trouble connecting with my Alex to my wifi … read more
John Castle
John Castle
BSC in Computing Network Management and Design
996 satisfied customers
Turn on alexa. Amazon echo, that's all I know. Nothing. I
Nothing. I got a new modem and it wouldn't work anymore. … read more
Russell H.
Russell H.
Internet and LAN
Vocational, Technical or Trade Scho
13,463 satisfied customers
Had to change routers and cannot get my alexa and dot to
Had to change routers and cannot get my alexa and dot to connect … read more
Russell H.
Russell H.
Internet and LAN
Vocational, Technical or Trade Scho
13,463 satisfied customers
I changed by cable and internet provider. Now Alexa cant
I changed by cable and internet provider. Now Alexa cant find my wifi. How do I access this. … read more
Ashik
Ashik
Master's Degree
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I can not get my Alexa to work after installing a wireless
I can not get my Alexa to work after installing a wireless modem to my desktop computer … read more
John Castle
John Castle
BSC in Computing Network Management and Design
996 satisfied customers
I have brought my acho to our summer home in Michigan and I
I have brought my acho to our summer home in Michigan and I do not know how to make it work. I know she said she can not Connect to the Internet and I don't know how to do that. … read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
I am unable to get Alexa to connect to the internet. Have
I am unable to get Alexa to connect to the internet. Have tried several times over the past few weeks, bought a new router and am using a Samsung/Android (7.1.1) as my smartphone with the Amazon Alexa… read more
Sheri
Sheri
Bachelor's Degree
827 satisfied customers
I purchased my second Echo and have trouble connecting to
I purchased my second Echo and have trouble connecting to WiFi. Help! … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,022 satisfied customers
Echo not connecting to WiFi. I have pushed the setup button
Echo not connecting to WiFi. I have pushed the setup button at the bottom, but in only restarts and does not connect to WiFi. … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
We do not know how to connect to the set-up instructions for
We do not know how to connect to the set-up instructions for wifi for our Alexa app. PLEASE help us. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
149 satisfied customers
Story short...my Echo is not connected and I've lost the
Long story short...my Echo is not connected and I've lost the instructions about how to add the network and connect my Echo. Sigh. … read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
We are having difficulty connecting to WiFi during the set
We are having difficulty connecting to WiFi during the set up process of alexa … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
983 satisfied customers
We have a new Alexa and we can not get it to connect with
we have a new Alexa and we can not get it to connect with the internet … read more
Sheri
Sheri
Bachelor's Degree
827 satisfied customers
How do we connect Alexa to WiFi. Hold on, my router is in
hold on, my router is in the attic, I will go look. What should I be looking for … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I can't connect Alexa to the internet or Wifi. I don't know
I can't connect Alexa to the internet or Wifi JA: Are you able to connect using an ethernet cable? Customer: I don't know what an ethernet cable is. JA: Which lights are colored and/or blinking on you… read more
David L
David L
Bachelor's Degree
5,402 satisfied customers
I'm having a problem with my router. If I have my echo dot
I'm having a problem with my router. If I have my echo dot and I turn on the computer the dot shuts off, Secondly If I'm streaming a show it will start to buffer freeze or shut off, Also I can't seem … read more
Russell H.
Russell H.
Internet and LAN
Vocational, Technical or Trade Scho
13,463 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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