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Related Networking Questions
I need to connect Alexa to the internet. How is that done?
I need to connect Alexa to the internet. How is that done? … read more
Ashik
Ashik
Master's Degree
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I received a new modem from spectrum and it came with no
I received a new modem from spectrum and it came with no instructions I need to know what wires and Callie's I will need they told us nothing … read more
Moses C
Moses C
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My wifi is working but alexa says it can not connect to the
my wifi is working but alexa says it can not connect to the internet … read more
Justin Johnson
Justin Johnson
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Echo Alexa will not open after AT&T installed a new modem
Echo Alexa will not open after AT&T installed a new modem that went bad. Alexa worked fine prior to the new modem. All other functions, TV, internet work. I tried to download the Alexa app but there i… read more
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AvikRanjan Chowdhury
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Having trouble connecting to internet, Having trouble
having trouble connecting to internet, machine tells me to seek help from you … read more
Amaresha K
Amaresha K
BE
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Yesterday Spectrum installed a new 2 piece modem so we could
Yesterday Spectrum installed a new 2 piece modem so we could view Spectrum TV. Now we frequently have to reboot the modem to access the internet I have had to reboot at least five times in 24 hours. … read more
Sheri
Sheri
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New modem need to give alexa new password. I do not know how
I do not know how to change the password ***** the old one … read more
Justin Johnson
Justin Johnson
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Amazon: The credit card that you have on file has expired
Amazon: The credit card that you have on file has expired and I'm trying to set up my Alexa with my new Wi-Fi router and it won't let me because I don't know the old expiration date. Please contact me… read more
bbao
bbao
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I have recently changed from ATT to Spectrum. Alexa is
I have recently changed from ATT to Spectrum. Alexa is saying “she” is having trouble connecting to the internet. Check your Alexa app for instruction. Cannot find that. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I have a new modem. Since I connected it. Alexa tells me
I have a new modem. Since I connected it . Alexa tells me that she lost WiFi. How deal with that … read more
P Geanta
P Geanta
Freelancer System Engineer
Bachelor's Degree
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Turn on alexa. Amazon echo, that's all I know. Nothing. I
Nothing. I got a new modem and it wouldn't work anymore. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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How do i get my alexa connected to my new wifi network, what
Hi how do i get my alexa connected to my new wifi network … read more
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Jamie Macko
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Computer Science
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Recently got a new arris TM1602 modem from Spectrum to
Recently got a new arris TM1602 modem from Spectrum to accommodate my updated speed. Notice that I cannot access a banking credit card site. Thought it was a setting in my computer but tried on other … read more
Sheri
Sheri
Bachelor's Degree
1,386 satisfied customers
I just change my Infinity modem and change my Wi - Fi and
I just change my Infinity modem and change my Wi - Fi and password I would like to know how do I connect Alexa to the new Wi-Fi ? … read more
AnswersByEric
AnswersByEric
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Associate Degree
466 satisfied customers
I cannot connect alexa to wi/fi ??? I am now with Spectrum.
I cannot connect alexa to wi/fi ??? JA: I'll do all I can to help. How long have you been dealing with this? Customer: I am now with Spectrum JA: Do you plan on doing the work yourself? Customer: I so… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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We have had an echo dot account. We switched to Spectrum
Hi We have had an echo dot account. We switched to Spectrum with a new router name and password. We are now having a problem where Alexa says we are not connected to *****: I'll do all I can to help. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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I have a Linksys EA6350 router that is connected to my
I have a Linksys EA6350 router that is connected to my modem. I just updated Spectrum internet to 60 mbps. If I connect my modem straight to my PC I get 60+ mbps. If I go through my router via cable c… read more
Jason Jones
Jason Jones
AAS Information Technology
12,103 satisfied customers
What I thought is my wi-fi password isn't working. Im trying
What I thought is my wi-fi password *****'t working. Im trying to connect with Alexa. How do I retrieve it or reset it? … read more
Viet - Computer Tech
Viet - Computer Tech
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Claws224

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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