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My nook shows it is connected to wifi but I cannot shop. It
My nook shows it is connected to wifi but I cannot shop. It tells me to select a network and when i select mine it says it is connected but won't go to anything that requires internet access. … read more
David L
David L
Bachelor's Degree
5,407 satisfied customers
Cannot get Nook to connect to my WiFi. TV & computer. I
I probably need to update software & hardware, too.… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
983 satisfied customers
My wifi is disconnected. so went to my wifi network and it
my wifi is disconnected. so went to my wifi network and it asks for my password. I can't get a keyboard up to type in my password … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cannot connect my new nook glow lite plus reader to my home
cannot connect my new nook glow lite plus reader to my home wifi. It is fine on my old Nook Color???? HELP! Want to use it.… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I want to purchase more books but my nook will not let me connect
I want to purchase more books but my nook will not let me connect to wifi...it bounces me back to the previous screen… read more
Richard
Richard
Network Specialist
50,289 satisfied customers
I cannot get my Nook eReader to access and hold an Wi-Fi connection.
I cannot get my Nook eReader to access and hold an Wi-Fi connection. It seems to hold until I activate the wireless network. Help!… read more
Richard
Richard
Network Specialist
50,289 satisfied customers
I was unable to shop on my nook. went to B&N tech support
I was unable to shop on my nook. went to B&N tech support on line and John Paul had me to erase and reset my nook now I am unable to reset my nook Help… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
I have a wrt54g router i have two laptops that ran thru the
i have a wrt54g router i have two laptops that ran thru the router to the net i tried to connect a nook glow to the network and was unable to do so we called nook tech support and as a result not only… read more
Randy IT Tech
Randy IT Tech
3,531 satisfied customers
My wi-fi connections for my NookColor are "disabled". About
My wi-fi connections for my NookColor are "disabled". About a month ago, I lost the wi-fi for the Nook. Our IPad and regular computer stayed connected. I called Comcast. After being unable to re-conne… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
I HAVE LINKSYS CISCO E1200 SO I CAN HAVE WI FI. I JUST BOUGHT
I HAVE LINKSYS CISCO E1200 SO I CAN HAVE WI FI. I JUST BOUGHT A NOOK. WE ARE ABLE TO GET ON WI FI ON LAPTOP WITH NO PROBLEMS. THE NOOK IS ASKING FOR A PASSWORD. AS FAR AS I KNOW I DO NOT HAVE A PASS W… read more
gd.1
gd.1
Tech Support Specialst
Bachelor's Degree
62 satisfied customers
Just got a NOOK Simple and was doing set-up when they came
Just got a NOOK Simple and was doing set-up when they came to the WiFi question. What if I'm not connected to WiFi where I'm at?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
my husband set up a password XXXXX my nook color and he forgot
my husband set up a password XXXXX my nook color and he forgot it and now I can not connect to the internet with it now. Can you help me find out how to retrieve it and change it?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
HELP!!!....I went in and chaged by security to WAP (WEP) from
HELP!!!....I went in and chaged by security to WAP (WEP) from the more secure one...i did this because my nook color was not detecting my home network...I now can only acces my home network from the g… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
501 satisfied customers
Icant get my nook connected. It says the password XXXXX XXXXX
Ican't get my nook connected. It says the password XXXXX XXXXX I have tryed all the passwords on my wireless account set up pages… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
I have a Cisco, Linksys E1000 and Im attempting to log on with
I have a Cisco, Linksys E1000 and Im attempting to log on with new Barns and Noble Nook. The Nook is asking for a guest password XXXXX the Linksys. Need guest password. Dennis… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Ok............I jist a got a nook...we have a linskys router...........the
Ok............I jist a got a nook...we have a linsky's router...........the password XXXXX is on our linsky's account is only 7 letters and barnes and noble want an 8 letter password..................… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
Trying to connect a new color Nook to my home LAN. My Linksys
Trying to connect a new color Nook to my home LAN. My Linksys router is not encrypted and my laptop and wirless printer did not need a password. However, my new Nook wants a password XXXXX my "home-gu… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I just connected my newly purchased wirelesws router to a network
I just connected my newly purchased wirelesws router to a networking linksys router but it failed to set up and it was suggested I contact you. My server is Cox, I have a touchtone telephony modem tha… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
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Claws224

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Eric K.

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Chris L.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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