Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Changed modems on my network now my BDP2285 won't connect to…

Customer Question
Changed modems on my...

Changed modems on my network now my phillips BDP2285 won't connect to wi fi because there is an equal sign in my password ***** not on the remote

Technician's Assistant: When did you last change your Wi-Fi password?

It was the one sent with the new modem

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes all my other devices are hooked up

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I believe I covered it all

Submitted: 4 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 15 hours by:
4/3/2018
Network Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. Sorry for the delayed response I just now saw your question.

Do you still need assistance with this?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I am trying to add wi-fi to my Kindle and it won't connect.
I am trying to add wi-fi to my Kindle and it won't connect. … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I am trying to connect my Kindle to WI-FI on my computer but
Hello I am trying to connect my Kindle to WI-FI on my computer but it is locked. It ask for the password ***** I don't know what it is. My computer says my WI-FI is connected but can't get to go to my… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I need to change my password for my wi-fi connection named
I need to change my password ***** my wi-fi connection named "Phillip 1". How do I do that? I am trying to use my Amazon fire HD8 tablet. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Can't connect my Kindle Fire with my NetGear 20 after
Can't connect my Kindle Fire with my NetGear 20 after entering my password ***** the kindle several times. Get the "can't authenticat" message. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I just change my Infinity modem and change my Wi - Fi and
I just change my Infinity modem and change my Wi - Fi and password I would like to know how do I connect Alexa to the new Wi-Fi ? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
I have a modem MG7540 which I bought for my Media.com
I have a modem MG7540 which I bought for my Media.com account. I never hooked it up to wi fi. Now I received an echo and it tells me I need to hook up to wi fi -- but I don't know what my password ***… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have forgotten my Wi-Fi password, can you help me find it?
I have forgotten my Wi-Fi password, can you help me find it? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Changed modem and need to update alexa. Spectrum. Nothing.
Changed modem and need to update alexa JA: Who makes your router? Customer: Spectrum JA: What have you tried so far? Customer: nothing JA: Anything else you want the Network Expert to know before I co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Computer is fine....just got an echo dot that won't sign in
computer is fine....just got an echo dot that won't sign in to my WIFI. Also got a firestick which works great! … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I forgot my router login name and password. Tried resetting
I forgot my router login name and password. Tried resetting so that I could use admin and password. I am able to connect to several devices using the wep button on the router, but unfortunately apple … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I need to find my password for my asus router, Never, Yes
Yes but maybe w I am trying to connect using my former security key and it won't connect … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
Its our internet access points. We got a new modem, and now
Hi! Its our internet access points. We got a new modem, and now they aren't working. … read more
Suhasini Velu
Suhasini Velu
640 satisfied customers
It was necessary to change my router, and therefore my Alexa
It was necessary to change my router, and therefore my Alexa no longer functions. It asks me to go to the apps and get directions, but when I go to the apts., nothing appears. Is there anything I can … read more
Karen09
Karen09
Consultant
Bachelor\u0027s Degree
14 satisfied customers
I cannot connect my Echo... I have tried to connect to my
I cannot connect my Echo... I have tried to connect to my Wi-Fi and it won't do..I want to use my desktop and not my phone.. Very hard to try and get Alexa to work.. May send back.. Can I speak to som… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Having trouble connecting my vizio e480i-b2 tv to a network
having trouble connecting my vizio e480i-b2 tv to a network at the new home. The network shows up under the list but after putting in the password ***** will not connect. All my other devices connect … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
When I try and buy a book and touch the name on Recommended
When I try and buy a book and touch the name on Recommended for You the screen goes back to Wi-Fi Networks… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My Netgear router was working with my new Motorola sb6141 modem
My Netgear router was working with my new Motorola sb6141 modem for about 2 weeks and now NO WIFI but when dierect wired through the modem I get great service? My PC is new.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Trying to reconfigure my computer setup that works with a Siemens
Trying to reconfigure my computer setup that works with a Siemens 4100 ADSL Modem by adding a used Linksys WRT54G v8 Router. What do I need and how do I do it? All I have now is the router.… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x