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We have net and a dlink router and cant connect to the

Customer Question
We have hughes net...

We have hughes net and a dlink router and cant connect to the internet dlink support says we have bugs or virus can you help with this

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

Power is green and wifi solid green

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I dont think so

Submitted: 3 months ago.Category: Networking
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Customer reply replied 3 months ago
this is taking to long please refund my $5.00
Answered in 1 hour by:
4/2/2018
Network Technician: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. Sorry for the delayed response I just now saw your question.

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Customer reply replied 3 months ago
No ty
Network Technician: Suhasini Velu,
 replied 3 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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