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My newly installed router is installed, but will not move up…

Customer Question
My newly installed router...

My newly installed router is installed, but will not move up to the address line on my phone or tablet..

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

All five

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Thats all

Submitted: 3 months ago.Category: Networking
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Answered in 15 hours by:
4/2/2018
Network Technician: Sheri, Certified Networking Engineer replied 3 months ago
Sheri
Sheri, Certified Networking Engineer
Category: Networking
Satisfied Customers: 724
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Can you please explain what you mean by "will not move up to the address line on my phone or tablet." or provide more details so I can help you further?

Regards,

Sheri-Expert

Ask Your Own Networking Question
Network Technician: Sheri, Certified Networking Engineer replied 3 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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