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It's not my computer it's my smartphone is the Samsung 7 I'm…

Customer Question
It's not my computer...

It's not my computer it's my smartphone is the Samsung 7 I'm trying to get my password ***** my Google account so I can log it into my phone I can't remember my password ***** I'm not sure exactly what my username is

Technician's Assistant: Does your network appear in the Wi-Fi list on your Samsung phone?

Yes

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

Yes my tablet my phone and my computer but I do not use my computer I only use my phone and tablet

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No I only need to know what my password ***** ***** my Google account account thank you

Submitted: 3 months ago.Category: Networking
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Answered in 11 hours by:
4/2/2018
Network Technician: Richard, Network Specialist replied 3 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,179
Experience: 20 years consulting in the IT industry with Networking
Verified

Thanks for your question. My name is ***** ***** I look forward to assisting you.

The username is ***** ***** email address you set when you first set up the phone

Do you recall what this was?

Please let me know

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