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I gXot a new router. Once installed, my wifi laptop cannot…

Customer Question
I gXot a new...

I gXot a new router. Once installed, my wifi laptop cannot cast video content to the television which is a sony XBR-49X

Technician's Assistant: Are you able to connect using an ethernet cable?

I have extenders plugged into the router and the tv to make the link through the router.

Technician's Assistant: Which lights are colored and/or blinking on your router?

DSL, Internet, LAN 1 AND lAN 2

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Not that I can think of.

Submitted: 4 months ago.Category: Networking
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Answered in 1 hour by:
4/1/2018
Network Technician: Pete, Networking Engineer replied 4 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,650
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Pete, Networking Engineer replied 4 months ago

Are all devices connected up to the new router? (laptop, TV, etc)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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