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Can not receive emails in outlook

Customer Question
can not receive emails in outlook
Submitted: 3 months ago.Category: Networking
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Answered in 3 minutes by:
4/1/2018
Network Technician: Kamil Anwar, Certified Networking Engineer replied 3 months ago
Kamil Anwar
Kamil Anwar, Certified Networking Engineer
Category: Networking
Satisfied Customers: 6,962
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Network Technician: Kamil Anwar, Certified Networking Engineer replied 3 months ago

Can we do a remote session so i can check this for you?

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Customer reply replied 3 months ago
can you just walk me through it?
Network Technician: Kamil Anwar, Certified Networking Engineer replied 3 months ago

Yes. Can you send me a screen shot of the send/receive pane and your incoming pop/imap settings?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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