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Turn on alexa. Amazon echo, that's all I know. Nothing. I
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My son has been attempting to set up an Echo for me. We
My son has been attempting to set up an Echo for me. We access the ATT&T wi-fi network and put in the password. When we as her a question, just keeps saying she can't connect to the Internet. My compu… read more
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I am unable to get Alexa to connect to the internet. Have tried several times over the past few weeks, bought a new router and am using a Samsung/Android (7.1.1) as my smartphone with the Amazon Alexa… read more
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I cannot connect alexa to wi/fi ??? I am now with Spectrum.
I cannot connect alexa to wi/fi ??? JA: I'll do all I can to help. How long have you been dealing with this? Customer: I am now with Spectrum JA: Do you plan on doing the work yourself? Customer: I so… read more
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We have had an echo dot account. We switched to Spectrum
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It was necessary to change my router, and therefore my Alexa no longer functions. It asks me to go to the apps and get directions, but when I go to the apts., nothing appears. Is there anything I can … read more
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What I thought is my wi-fi password *****'t working. Im trying to connect with Alexa. How do I retrieve it or reset it? … read more
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I am installing the alexa dot but it will not respond to my
I am installing the alexa dot but it will not respond to my wi fi. I type in my password ***** it comes back bad password ***** it is the correct password ***** works in all of my devices. what do I d… read more
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I have had the alexa service (the one on the lower right corner
I have had the alexa service (the one on the lower right corner of the screen, not the toolbar) for years. About two weeks ago, it suddenly disappeared from ALL the computers I had it on. Was it disco… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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