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I have a Zyxel NSA-220 storage box. I am not sure how to"log…

Customer Question
I have a Zyxel...

I have a Zyxel NSA-220 storage box. I am not sure how to"log in" to it so I can get info off it.

Technician's Assistant: What device(s) are you connecting to your NSA-220 network?

I have the box sitting here and I have an ethernet cord plugged directly into my iMAC

Technician's Assistant: What have you tried so far with your ZyXel router or your Apple?

I do not have a router, I hotspot my Mac to my iPhone

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Not that I can think of

Submitted: 2 months ago.Category: Networking
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Customer reply replied 2 months ago
HRMMMMMM.....
Answered in 13 hours by:
3/31/2018
Network Technician: hongkongpom, Computer Support Specialist replied 2 months ago
hongkongpom
hongkongpom, Computer Support Specialist
Category: Networking
Satisfied Customers: 1,405
Experience: Microsoft Certified Desktop Support Techician since 2007
Verified

Hello is this the 220 Plus please?

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Network Technician: hongkongpom, Computer Support Specialist replied 2 months ago

With the computer plugged into the NSA you need to change the IP address information on the computer.

Please see page 4 of the manual click me

On your computer you set the static IP address (not auto DHCP) to 192.168.1.99; the subnet mask to 255.255.255.0 and the gateway to 192.168.1.3

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Network Technician: hongkongpom, Computer Support Specialist replied 2 months ago

Thank you ok where it says Router, enter 192.168.1.3

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hongkongpom, Computer Support Specialist
Category: Networking
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