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I am getting limited access to the internet or my home WiFi…

Customer Question
I am getting limited...

I am getting limited access to the internet or my home WiFi and an error notice that states Diagnostic Policy Service e is not running. My internal repair tools can’t fix it.

Technician's Assistant: When did you last change your Wi-Fi password?

I haven’t... I am hooking in thru my home router key

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes with a PC

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

The machine was recently repaired. I am waiting for a new fan to arrive.

Submitted: 26 days ago.Category: Networking
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Customer reply replied 26 days ago
My incoming connection is strong. I am chatting with you on my iPad so I know it’s a good connection. Just don’t know what the Diagnostic Policy Service is or how to turn it on. Folks at the WiFi service think it’s a Mictsoft thing.
Answered in 1 hour by:
3/28/2018
Network Technician: Suhasini Velu,
 replied 26 days ago
Suhasini Velu
Category: Networking
Satisfied Customers: 512
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer.Are you getting limited access message on your Windows computer?

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
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Experience: IEEE, Microsoft

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