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I have switched from AT&T Speed Internet to Comcast and need…

Customer Question
I have switched from...

I have switched from AT&T Hi Speed Internet to Comcast and need to set up a name and password ***** my Wi Fi.

Technician's Assistant: When did you last change your Wi-Fi password?

April 26, 2016 when I was with AT&T.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I don't have to do that?

Submitted: 3 months ago.Category: Networking
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Customer reply replied 3 months ago
How long before I get an answer?
Answered in 59 minutes by:
3/27/2018
Network Technician: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer.

Kindly mention the model number of your router.

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Customer reply replied 3 months ago
DPC3941T
Customer reply replied 3 months ago
Are you going to answer my question???
Network Technician: Suhasini Velu,
 replied 3 months ago

Sorry for the delayed response.

Are you aware of your WiFi name and password?

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Customer reply replied 3 months ago
I do not know my WiFi name or password.
Please send it to me.
I sent you the router model number, as you requested.
Network Technician: Suhasini Velu,
 replied 3 months ago

The default WiFi name and the password ***** be on the router itself.

Can you kindly check.

If it's not found that way, let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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