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Cant get 8080, 9000 no # to work all ports closed. Hitron…

Cant get 8080, 9000...

Cant get 8080, 9000 no # to work all ports closed

Technician's Assistant: Who makes your router?

Hitron cng

Technician's Assistant: What have you tried so far?

I set up static 192.168.0.15 cant get client

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Says no conection

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Answered in 21 minutes by:
3/27/2018
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily.

Kindly mention the model number of your router.

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Customer reply replied 4 months ago
cng

That is the not the model number can you please check at the bottom of your router or at the top.

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Customer reply replied 4 months ago
i have to go some where right now

Is this the router you have http://www.hitron-americas.com/product/cgn/

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To which device are you trying to open the ports?

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Customer reply replied 4 months ago
cgn-sdl

I understand that you are trying to do port forwarding on your router which is hitron cgn-sdl

I need to know the port numbers you are going to forward is it for your camera, xbox or something like that?

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Customer reply replied 4 months ago
9000,8080 bunker hill sevalance camras

Are you near to your router now?

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Customer reply replied 4 months ago
i am

Can I troubleshoot this issue through remote?

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Customer reply replied 4 months ago
what if it dont work

You will get a refund?

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You will get a refund

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Customer reply replied 4 months ago
are you still there? i had to take wife to store

Yes, I am here.

I'd like to take a remote access and fix this problem.

If the problem is not fixed you will get a refund.

Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified
Suhasini Velu and 87 other Networking Specialists are ready to help you
Ask your own question now

How about the computer you have is that Windows?

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Customer reply replied 4 months ago
it is

http://www.justanswer.com/remotedesktop/join.aspx?Session=3c6e68fa-046a-42c3-8415-d12883a443a4

Please click on the above link on your Windows computer and a file named Elsinore.Screenconnect would be downloaded.

Double click on the downloaded file to enable remote access on your computer. Let me know if you have any difficulties in doing this.

If you are not able to see the downloads, press control key and J together at the same time and you will find the downloads folder of your browser.

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Hi, are you available now?

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I'd like to know whether the router you have is it provided by suddenlink?

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Suhasini Velu
Suhasini Velu
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Category: Networking
Satisfied Customers: 640
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Experience: Engineer at CSS Corp Pvt Ltd

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